Serra Nissan

I shopped for my Nissan Rogue online. We came to an agreement online and the next day I went in for the test drive. I bought it the same day.No problems with price, selection or financing.Overall a gre agreement online and the next day I went in for the test drive. I bought it the same day.No problems with price, selection or financing.Overall a great experience. More

Paul Coulan was very friendly and patient on my visit to Serra Nissan to trade in a car for a newer one. I actually went to purchase a used car and was shown that the price of the one I thought I wanted was Serra Nissan to trade in a car for a newer one. I actually went to purchase a used car and was shown that the price of the one I thought I wanted was about the same as a new one. So I drove away in a new Versa with <300 miles on it and a great warranty for just a little more than I planned to spend. The free oil changes are also a great plus in dealing with this company. When I had difficulty getting back in to the dealership to pick up my extra set of keys, they sent someone out to my home with them and gave me a third key and an accessory for the car that was an unexpected and pleasant surprise. The key business was handled by Debra Zeneah who was very friendly and solicitous of providing for my needs. Overall, my experience was great and I would recommend Serra Nissan as the place to go to buy your next car! More

My visit at Serra Nissan was very remeberable. Upon entering the dealership I was kindly greeted with a smile and a heart felt welcome. The Salesman that assisted me was Larry Shingler. Mr Shingler was entering the dealership I was kindly greeted with a smile and a heart felt welcome. The Salesman that assisted me was Larry Shingler. Mr Shingler was kind and courteous from beginning to end. I truly would recommend Serra to anyone in the market of purchasing a vehicle and especially Larry due to his warm hospitality. More

Advertisement had no payments until September, but because we didn't catch it until the paperwork had been signed, it was not honored. I should not have to do their job for them. This advertisement s because we didn't catch it until the paperwork had been signed, it was not honored. I should not have to do their job for them. This advertisement should have been honored. My credit score is very high. I did receive a good deal, but it would have been nice to have not started a payment for a few months. More

I contacted this dealership to purchase a 2011 Nissan Altima. The salesman, Henry King, and I agreed upon a certain price for this vehicle. He said that his manager had approved this deal. I also asked f Altima. The salesman, Henry King, and I agreed upon a certain price for this vehicle. He said that his manager had approved this deal. I also asked for and received a written confirmation of this deal via e-mail. The night before I was to take delivery of this vehicle, I received another email from this dealership with a different price. I contacted the sales manager about it who said that there had been a misunderstanding. There was no misunderstanding. I have the agreement in writing. After speaking with other Nissan dealerships around the area, I found out that this is not an isolated behavior for Serra Nissan. They have a reputation for doing this. DO NOT BUY from this dealership. More

I enjoyed searching and finding the car that was right for me. We worked on a price and payment that I needed. I will be back for more cars. for me. We worked on a price and payment that I needed. I will be back for more cars. More

Debra was exceptional in making sure all of my previous concerns were addressed to my satisfaction! Her customer service skills were superb! She took the time out to listen to my concerns and within 4 hour concerns were addressed to my satisfaction! Her customer service skills were superb! She took the time out to listen to my concerns and within 4 hours all of the problems I was experiencing were resolved! I had been dealing with these issues for approximately two weeks and withi the 4 hour window all of them were addressed! She explained to me that if I needed anything or had any other concerns for me to contact her! More

Everyone was very helpful and nice. They stayed late to make sure they found the perfect car for me. Made car buying easy and stress free. I will be coming back in the future. make sure they found the perfect car for me. Made car buying easy and stress free. I will be coming back in the future. More

Debra was great to work with. She understood what I was looking for and didn't try to sell me somehting I really wasn't going to be happy with. I did recommend someone to Serra Nissan (Debra)and she bough looking for and didn't try to sell me somehting I really wasn't going to be happy with. I did recommend someone to Serra Nissan (Debra)and she bought a Juke. More

I gave this high rating because i had a wonderful experience at this dealership. Everyone was very nice and friendly, and not pushy like other dealerships. I would definately recommend this place to experience at this dealership. Everyone was very nice and friendly, and not pushy like other dealerships. I would definately recommend this place to anyone i knew who was looking to buy a new or used car. More