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Serra Nissan

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.5
2,218 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,218 reviews

August 17, 2024

The service was timely and done great. The waiting area was comfortable and clean. I wish there were free snacks available like in the pass. More

by hintonjoannDNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Serra Nissan responded

Thank you for this great review - we appreciate your feedback! We're so glad you had a great experience with us at Serra Nissan, and we think snacks are a great suggestion, thank you! We hope you will continue coming to Serra Nissan for all your car needs in the future.

August 11, 2024

The service was quick and very courteous! Every seemed to have a great attitude with the customers. More

by rasheeda334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the name.
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Sep 27, 2024 -

Serra Nissan responded

Thank you so much for your kind review - we are so glad you had an awesome experience with us at Serra Nissan! Thank you for pointing out our strength in awesome customer service and compassion, it is deeply appreciated! We hope you will choose Serra Nissan again for all your service and sales needs!

August 11, 2024

They were all nice, but came down to paying way more than the price listed. More

by natalieandalissa23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricardo Ibarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Serra Nissan responded

Hi Natalieandlissa23, There are different factors that go into the selling price of a vehicle. The addition of an extended warranty, maintenance contract or GAP insurance do add to the price of the vehicle. Also if you are trading a vehicle and if that vehicle is not paid off and you owe more on your vehicle than it it is worth (upside down equity), that difference is also tacked onto your vehicle price. The interest rates are currently high as well, which factors in to your end price. Each customer and their situation is different.

August 10, 2024

I have enjoyed Serra Nissan from the purchase of my vehicle to the service department. More

by marnitacook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
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Sep 27, 2024 -

Serra Nissan responded

Thank you for your review - we are so glad to have you as part of the Serra family! Thank you so much for your business and your commitment to Serra, we definitely hope you will continue seeing us for all your vehicle needs!

August 10, 2024

My salesperson Xavier Johnson was very knowledgeable and friendly. He explained things very clearly and I was quite pleased with him. More

by jnitaweldon2
Recommend Dealer
Yes
Employees Worked With
Zhue
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Sep 27, 2024 -

Serra Nissan responded

Thank you so much for this kind review and for shouting out one of our awesome salespeople for his great work! We are so glad that you are happy with your experience, and sincerely hope you will continue to choose Serra Nissan for any of your future car needs!

August 10, 2024

I always have a great experience when I take my vehicle in for service at Serra Nissan. I am greeted by friendly technician who are eager to assist me. More

by dnc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Matt Henry
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Sep 27, 2024 -

Serra Nissan responded

We're so glad that you have had awesome experiences with our service team and are so appreciative of your kind review! We look forward to helping you again when the time comes for service or a new vehicle!

August 10, 2024

Seller don’t explain me nothing either for the price , on serra Toyota they gave me two years of oil change free , at this dealer give nothing More

by chavezjuan727
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim
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August 09, 2024

Amanda was awesome! Thank you for the great special, buy one get one free oil change & tire rotation. WOW WHAT A DEAL! Thanks again! More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
Report | Print
Sep 27, 2024 -

Serra Nissan responded

Brandon, we're so glad you had a great experience with us here at Serra Nissan and we appreciate you shouting out one of amazing service team members! Thank you so much for choosing us for your car service needs, we sincerely hope to see you again for any future service or sales needs!

August 09, 2024

The job was done correctly and in a timely manner. The employes were very nice as well. More

by rodsteele23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Serra Nissan responded

Thank you for your kind review - we are so glad you had an awesome experience with us at Serra Nissan! Thank you for choosing us for you car needs, we sincerely hope you will continue to do so for any future car needs!

August 09, 2024

I have always been treated with the upmost respect and I love Coming here too get my car serviced. More

by JANICENORWOOD62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell
Report | Print
Sep 27, 2024 -

Serra Nissan responded

This is wonderful to hear - thank you so much for a great review! We always strive to put our customers first and make them like family, so your kind words and your choice to do business with us is deeply appreciated! We look forward to seeing you again when the time comes for service or a new vehicle!

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