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Serra Nissan

Birmingham, AL

4.5
2,203 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs. Take the short, convenient drive to see what the "New" Serra Nissan is all about! "At Serra Nissan, We Say Yes!!"
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1500 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,203 reviews

September 29, 2018

Great customer service Angel was awesome. He and the team made it happen for me. Thanks again Angel for all you and the team do!!!!! I'm going to tell my friends and family More

by Kathleen41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Towner
Oct 02, 2018 -

Serra Nissan responded

Kathleen, Thank you so much for sharing your experience with us and for the wonderful rating.

September 27, 2018

Great service Everyone was great from the start to the time I picked up my car. The loaner car was a sweet surprise . The work done as quickly as possible. More

by fde1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa White
Oct 02, 2018 -

Serra Nissan responded

Hi there, thanks so much for the positive review. We are thrilled to hear your visit with us was a great one.

September 26, 2018

Need a car I had a great experience, it started out rough, but they help me find something I would love to pay for!! I recommend them, there the best!!! More

by Erica0517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine
Sep 26, 2018 -

Serra Nissan responded

Erica, thank you for sharing your experience with us and for the excellent review!

September 26, 2018

Awful Nothing i was told i would be given was fulfilled.I didn't receive my tow reimbursement and my warranty wasn't held up. The car was there for a week b More

by ERICAMATT
Recommend Dealer
No
Employees Worked With
Eric White, Jessica Sykes, Amy Caretti
Sep 28, 2018 -

Serra Nissan responded

Hi there, We hate to hear your experience with our dealership was not the best. Due to the prior servicing you received and since the battery that was installed caused some issues with the ECM, Volkswagen will not cover the repairs to the bad part under the warranty. We do apologize but because this is not a Serra VW matter we can’t be responsible for the tow bill.

September 24, 2018

Wonderful This is an excellent car lot to buy a used or new car from. The service they provided me was awesome. I had my hopes up on getting a car from them for More

by AlexusA01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Serra Nissan responded

Alexus, thank you for the great review and rating. We are thrilled to hear your experience with us was a great one!

September 24, 2018

they lie to get you in the door Tim outright lied to us to get us to walk into the door. we agreed to a price over the phone, we drove 2 hours to get there. he would not honor the More

by chadmm11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Meadows
September 21, 2018

Good service The service was excellent because and I would recommend this place to anyone with a nissian car. Service was quick and efficient . Also they value mil More

by jwillis130534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Caretti, Vanessa White
Sep 21, 2018 -

Serra Nissan responded

Hi there, Thank you for sharing your experience with us and for the excellent review.

September 20, 2018

MR.Josh & Mr.Kevin are outstanding people. The staff & professional tech's are The best. My wife suffered a Major stroke & they have been There for me. As was the case Monday THANK you Mr. More

by baughvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Josh.Mr.Kevin. & my oil man
Sep 21, 2018 -

Serra Nissan responded

Hi there, thank you for sharing your experience with us and for the great review!

September 20, 2018

SERRA has stepped up 1st I don’t know if I can say how pleased I am with the SERRA employees that helped me get my car. Jeremiah at the CenterPoint SERRA Nissan was Amazin More

by BLTTERESA222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The greeters put in the service department. And the female saleswoman that put my tag on. , Jeremiah Perryman, Amy Caretti, Vanessa White, Brian Thompson
Sep 21, 2018 -

Serra Nissan responded

Hi Teresa, Thank you so much for the outstanding review and excellent rating! We are always thrilled to hear great things from our customers.

September 19, 2018

Great service I went to Sera Volkswagen. I'm very pleased with the service I received. They completed the work in the amount of time promised. Bring your electron More

by MarkaVWlover
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kori, Danny Tuggle
Sep 19, 2018 -

Serra Nissan responded

Thanks, Mark for sharing your experience with us and for the 5-star review!

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