Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Nissan
Birmingham, AL
2,206 Reviews
Alabama drivers looking for a Nissan dealership they can trust should turn to Serra Nissan in Birmingham, AL. Our dealership is designed to provide you with an unrivaled Nissan sales, service and financing experience, and we work hard to foster and maintain long-lasting relationships with our customers. With our Low Price Protection and Love it or Leave It exchange policy, we place a premium on flexibility. And with a massive inventory of Nissan vehicles, we can cater to every Nissan driver's needs.
Take the short, convenient drive to see what the "New" Serra Nissan is all about!
"At Serra Nissan, We Say Yes!!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,206 reviews
Verified Customer
May 01, 2024
Old and outdated. Very disappointed in the waiting room. No WiFi. No water, no snacks, furniture bad shape. Will not be back to have auto serviced. Very disappointed in the waiting room. No WiFi. No water, no snacks, furniture bad shape. Will not be back to have auto serviced. More
by shanbrienza
Employees Worked With
Amanda Badgwell
April 28, 2024
Great service. Personal, and friendly and I've never had to go back after picking up my car! They answer all my questions and help me decide what is the best choice Personal, and friendly and I've never had to go back after picking up my car! They answer all my questions and help me decide what is the best choice for my car. Thank you, I make long trips and I always feel safe on that next trip because of you! Great Job! More
by svoboda0711
Employees Worked With
Amanda Badgwell
April 27, 2024
Took care of my oil change and tire rotation in a timely manner. I 100% recommend the service at Serra Nissan manner. I 100% recommend the service at Serra Nissan More
by NICOLEAYORK0401
April 26, 2024
The service department employees are always so helpful and kind. They give me updates on the status of my service while I am there. and kind. They give me updates on the status of my service while I am there. More
by jbraswell0
April 25, 2024
Very Nice People . Thanks for all you do.They never left my side.Thank Staff you all were wonderful. Thanks for all you do.They never left my side.Thank Staff you all were wonderful. More
by peterson.sandra45dnc
April 25, 2024
The fact that I could not safely step out of my vehicle with out slipping in motor oil speaks volumes, I’ll never visit here again!!!!!!!!!!!! I wish I could rate a ZERO with out slipping in motor oil speaks volumes, I’ll never visit here again!!!!!!!!!!!! I wish I could rate a ZERO More
by m_porter22
Employees Worked With
Not sure
April 25, 2024
Very professional. Clean waiting area. Repaired in just a couple hours. I'd recommend them to everyone. Clean waiting area. Repaired in just a couple hours. I'd recommend them to everyone. More
by kaydavis56
April 21, 2024
Scheduling the appointment went very smoothly. The staff was very courteous, and the service was performed quickly. Great job! The staff was very courteous, and the service was performed quickly. Great job! More
by EZHINES
