
Serra Nissan
Birmingham, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Courteous , knowledgeable, and efficient. I am never disappointed in my experience with Serra Nissan ever. I am never disappointed in my experience with Serra Nissan ever. More
I enjoy the best way every body has been in able to make it easy for me to enjoy my nissan 2022 it easy for me to enjoy my nissan 2022 More
It was late in the afternoon and I thought They wouldn’t see me. I pulled up and Was helped immediately. Matt (the advisor) and Chris (the tech) were awesome in understanding my needs and the service was do see me. I pulled up and Was helped immediately. Matt (the advisor) and Chris (the tech) were awesome in understanding my needs and the service was done so quickly!! More
Always in and out. Even though I was late for my appointment they were super gracious about keeping me informed during the entire time of service. Even though I was late for my appointment they were super gracious about keeping me informed during the entire time of service. More
Poor service ever. Went if for a recall. Asked them to do a tune up. For me to get my car back engine light came on. Ask to bring it back next day engine light came rig Went if for a recall. Asked them to do a tune up. For me to get my car back engine light came on. Ask to bring it back next day engine light came right back on. The tune up was the reason why. Faulty sparks plugs. Why take my car for a third time to fix a problem there tech done. At this point of time I will be coming for a refund. Poor service ever.Then was told the manger of the service department need to drive my car home to make sure everything was fix. Of course it wasn’t fixed engine light read code PO300 which they knew this. I was told again please bring it back in Sept 14, 2022. No will be taking my car some where else didn’t have over 1031 to spend. This was the most horrible experience ever. A refund need to made to make this right. Sent Scott Fuller a message 1 week ago nothing. More
Very friendly and helpful and keep me updated on everything I need to know up coming service on my car everything I need to know up coming service on my car More
Serra Nissan service doesn’t do a thorough job. My daughter brought the car in because the trunk wouldn’t stay shut, after fixing the hinge, which they thought was the problem, she drove away and b My daughter brought the car in because the trunk wouldn’t stay shut, after fixing the hinge, which they thought was the problem, she drove away and before she made it home, which was 22 miles away, the trunk came open and wouldn’t shut. She had to take the car back to the service department and after further inspection one of techs realized the trunk was out of lined due to a rear end collision. I realized that Serra is putting damaged vehicles on their lot for sale. I have purchased a damaged car. More