
Serra Nissan
Birmingham, AL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Employees were quick and courteous. Never had a problem before. Will continue to bring vehicle. Never had a problem before. Will continue to bring vehicle. More
I an happy with work and customer service skills of the gentleman who checked me in and communicated with me about the job. However I am less than pleased with being charged 4 hours labor when my vehicle w gentleman who checked me in and communicated with me about the job. However I am less than pleased with being charged 4 hours labor when my vehicle was ready in less than 3 hours. I've also let Nissan know about my displeasure. My appointment was at 10 am and I got phone call @ 10:35 stating estimate and authorized you guys to start the work. At 12:59 I received a call my vehicle was ready. That is not 4 hours labor! More
My visit to Serra Nissan was excellent as usual. I appreciate how convenient it is for working people to have their vehicle serviced on Saturday, without an appointment. My car was serviced in a tim I appreciate how convenient it is for working people to have their vehicle serviced on Saturday, without an appointment. My car was serviced in a timely manner, my questions were answered, and I received an inspection list of my vehicles condition. More
The technicians are very attentive to small details not only with me but I witnessed their attention and concerns towards other clients in the waiting room. Keeping us informed on the status of our car only with me but I witnessed their attention and concerns towards other clients in the waiting room. Keeping us informed on the status of our car More
Thanks for the great service and friendly workers didn't take long for the oil change and inspection take long for the oil change and inspection More
When getting my car serviced this time my passenger side mirror was damaged and the tech tried to cover up the damage by not reporting it mirror was damaged and the tech tried to cover up the damage by not reporting it More