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Serra Nissan - Service Center

Birmingham, AL

4.5
1,676 Reviews

1,676 Reviews of Serra Nissan - Service Center

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May 24, 2020

No one has returned my call in reference to a payment rendered to Serra Nissan for replacement parts and installation. So it’s not a good time for a survey. More

by LISADCHAMBERS
Recommend Dealer
No
Employees Worked With
Curtis Lloyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2020

The staff at Serra Nissan made me feel like I was special from the moment I walked in the door until I walked out. Thanks for friendly staff. More

by bamanana.dot59
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think her name was Monica she was the lady that received my order., Matt Henry
May 22, 2020

My car was serviced in a timely manner. The discounts saved me money. The young man doing the work came and talked to me about the work he was doing. More

by khicks002@aol.com
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020

I love the service here. People are helpful..Amanda is always nice. Even though I live in Helena, Alabama I still drive here to have my truck serviced. More

by renawrightrn
Recommend Dealer
Yes
Employees Worked With
Amanda
May 21, 2020

It was the best service I've ever gotten since I've been dealing with the dealership .It was a pleasure having Matt Henry as a service provider. THANKS ,Matt I have been with Nissan since 1991 More

by rwebster0329
Recommend Dealer
Yes
Employees Worked With
Matt Henry
May 19, 2020

Clean, very nice,they give you the best service, that's my opinion,very helpful when you asked for help to set your clock back or forward when time changes.i am satisfied with them.very satisfied with them More

by tollie.isomednc
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Johnson, Kyle Towner, Mortimer Virves, Jeremiah Perryman, Eric White, Anthony Alston, Randy Hicks, Angie Hester, Matt Henry
May 19, 2020

Staff was very respectful and prompt, and had a friendly smile which goes a long way. They also had a positive attitude which goes a long way also. More

by RMURPHY189
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Alston, Randy Hicks
May 19, 2020

When I entered the service center I was met with courtesy and the serviceman informed me if there was a problem with my car. It was done in a timely manner. More

by CHERLYWILLIAMS1987
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
May 18, 2020

Service Department The associates were very friendly . I was greeted quickly and the requested work was completed in a timely manner. The waiting room was clean and com More

by MRHESTER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
May 16, 2020

Friendly dealership and service dept. They go above and beyond to help you. I would recommend Serra Nissan to anyone and I will return myself. More

by marnitacook
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
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