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Serra Nissan - Service Center

Birmingham, AL

4.5
1,676 Reviews

1,676 Reviews of Serra Nissan - Service Center

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May 15, 2020

Exceptional customer service, Fast turnarounds. I brought my vehicle here three times so far, and they provided great customer service. Highly recommend this place for all service needs More

by Anjum
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Umair Rehman, Matt Henry
May 15, 2020

They are very helpful and made sure i was accommodated properly and that everything i need was taken care of in the best way possible More

by shameremuhammad
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
May 15, 2020

Customer service are nice , BUT, The car never had oil leaks, till I did oil change, at Centerpoint branch, went back 3 times, 2 times they said: they didn’t clean the filter good, the third time they cha More

by riyad22
Recommend Dealer
No
Employees Worked With
Don’t remember
May 15, 2020

I always receive great service from Serra Nissan. I will only got to them to service my vehicle. Everyone is so knowledgeable and very polite. More

by timeka30
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Johnson, Kyle Towner, Jeremiah Perryman, Eric White, Anthony Alston, Madison Whisenant, Timothy Bowman
May 14, 2020

I didn't have an appointment but drove right in and was greeted immediately. Before I knew it, I was out of there. Because of the reward system, I paid nothing. More

by gdawright
Recommend Dealer
Yes
Employees Worked With
Matt Henry
May 13, 2020

Nice job everyone was nice an they were very friendly and helpful . The staff was very helpful in getting my car ready so I wish them well. More

by CPOLLARD63083
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry
May 13, 2020

I made my appointment on line and it was a flawless experience. Matt called an confirmed the appointment and allowed me to take an earlier appointment, this wa great. I was greeted and waited on prompt More

by crzell
Recommend Dealer
Yes
Employees Worked With
Amanda Bagwell, Matt Henry
May 13, 2020

every one was very nice satisfied with dealing with employees at Nissan dealership. I would recommend serra Nissan to friends and family. I look forward to my next visit for More

by dligon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Alston
May 08, 2020

I’m Always impressed with the staff at Serra Nissan every time I come in. I have had many oil changes and other work done there More

by jennifer.jensen1977
Recommend Dealer
Yes
Employees Worked With
Angie Hester
May 06, 2020

This was a very quick informative and effective drop off. They worked well with my schedule. Thanks for making this an easy transition for me More

by COLANDRAFOSTER
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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