Serra Nissan - Service Center

Great service Everyone was great from the start to the time I picked up my car. The loaner car was a sweet surprise . The work done as quickly as possible. Everyone was great from the start to the time I picked up my car. The loaner car was a sweet surprise . The work done as quickly as possible. More

Awful Nothing i was told i would be given was fulfilled.I didn't receive my tow reimbursement and my warranty wasn't held up. The car was there for a week b Nothing i was told i would be given was fulfilled.I didn't receive my tow reimbursement and my warranty wasn't held up. The car was there for a week before it was diagnosed. More

Good service The service was excellent because and I would recommend this place to anyone with a nissian car. Service was quick and efficient . Also they value mil The service was excellent because and I would recommend this place to anyone with a nissian car. Service was quick and efficient . Also they value military personnel as well which is a good look on the company. More

MR.Josh & Mr.Kevin are outstanding people. The staff & professional tech's are The best. My wife suffered a Major stroke & they have been There for me. As was the case Monday THANK you Mr. The staff & professional tech's are The best. My wife suffered a Major stroke & they have been There for me. As was the case Monday THANK you Mr.Josh.Mr.Kevin & my oil man. GOD bless Pastor VIC. More

Great service I went to Sera Volkswagen. I'm very pleased with the service I received. They completed the work in the amount of time promised. Bring your electron I went to Sera Volkswagen. I'm very pleased with the service I received. They completed the work in the amount of time promised. Bring your electronic devices if you not like daytime TV. More

A job well done They were very helpful from the moment I contacted them until the moment I left out of the dealerships service center. I called to set up an appointme They were very helpful from the moment I contacted them until the moment I left out of the dealerships service center. I called to set up an appointment and they were extremely helpful over the phone. An when I brought my car in for service I was approached and helped immediately. They provided a nice area for me to sit and wait with water, popcorn, and a t.v. to watch. An the service only took about an hour and fifteen minutes! More

Oil change & tire rotation Always awesome and excellent service when I take my car in to be serviced at Serra Nissan! Keep up the good work Serra Nissan!!!! Kudos!! Always awesome and excellent service when I take my car in to be serviced at Serra Nissan! Keep up the good work Serra Nissan!!!! Kudos!! More

1st Oil Change I made a point s for my mother in law and myself . I spoke to Ma Maxine when scheduling . She was so nice and very easy to schedule with! Very pleasan I made a point s for my mother in law and myself . I spoke to Ma Maxine when scheduling . She was so nice and very easy to schedule with! Very pleasant experience! More

Routine oil change Someone met me upon my arrival. Friendly and courteous service from beginning to end. Always pleased with the service. Timely manner and very good Someone met me upon my arrival. Friendly and courteous service from beginning to end. Always pleased with the service. Timely manner and very good price More

Service the customer I went in to have some work done. Previously having a full inspection and work done at Gosett Volkswagen in Memphis, I knew the issues with my car and I went in to have some work done. Previously having a full inspection and work done at Gosett Volkswagen in Memphis, I knew the issues with my car and how much they would cost. Simply requesting to have the repairs finished, the mechanic said that he was going to clean it up and look at it because the cam cover may not need to be replaced. He knew about the cam cover because I brought in with me the detailed paperwork from the Memphis location. Two days later I received a call saying that in his “professional” opinion he recommend that I trade it in because of the $5000 cost of repairs and 20 hours of labor. Not forgetting I knew what had to be done already. If I wanted to trade it in I wouldn’t have purchased the car “AS IS” just the past January. $5000 is a lot less that $20 or $30 thousand dollars. I’m not sure if he assumed I couldn’t afford to get it fixed or if he just didn’t want to do the work. Either way I don’t feel comfortable taking my car back here because if they were to do it I can’t trust that it be done right and properly. More