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Serra Toyota
Birmingham, AL
2,842 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,842 reviews
August 06, 2020
Josh in the service department has been so helpful and kind. Mr. Robert in Parts is always a pleasure doing business with. Highly recommended them! kind. Mr. Robert in Parts is always a pleasure doing business with. Highly recommended them! More
by Ashley Mims-Saranko
Employees Worked With
Joshua Woods, Robert (parts department)
August 06, 2020
Awesome place great people fantastic atmosphere the selection was incredible !! Can’t find a better toyota / preowned selection in the southeast - great dealership from sales to service !! selection was incredible !! Can’t find a better toyota / preowned selection in the southeast - great dealership from sales to service !! More
by Diamond
Employees Worked With
Ronald Babice, Chris Ziadie, Matt Patterson, Calvin Smith, Dave Harbison
August 03, 2020
I did not plan on makingba purchase, I just wanted to see what my options were. Ron listened to me, did not try to place me out of my price range. Everything worked out in my favor. I am extremely happy with what my options were. Ron listened to me, did not try to place me out of my price range. Everything worked out in my favor. I am extremely happy with my investment. Ron B was fantastic. It was a great day. ☺ More
by dwyattjr08
Employees Worked With
Ronald Babice
August 03, 2020
Good people to do business with. Pricing could be a Good people to do business with. Pricing could be a little lower. Very efficient on what they do. Very knowledgeable staff to work with and ve Good people to do business with. Pricing could be a little lower. Very efficient on what they do. Very knowledgeable staff to work with and very friendly. More
by Lonnie
Employees Worked With
Josh Woods, Matt Patterson
July 30, 2020
Dreaded going in for a routine service due to the Covid 19 pandemic. But It took only 45 minutes for the oil change, tire rotation, and extra filters to be changed. The waiting room was clean and spaced 19 pandemic. But It took only 45 minutes for the oil change, tire rotation, and extra filters to be changed. The waiting room was clean and spaced to give a 6 feet distance. From others and someone remained area to clean continuously. More
by Law
Employees Worked With
Matt Patterson
July 30, 2020
Mitch programmed my cell phone and installed front license f Very efficient and polite folks.Made my experience less stressful. I will plan to shop here again. I will be sure to recommend this dealership.Thanks Very efficient and polite folks.Made my experience less stressful. I will plan to shop here again. I will be sure to recommend this dealership.Thanks ! More
by elned
Employees Worked With
Mitch in service., Shannon Twitty, Shawn Jenkins, Larry Paulin
July 28, 2020
I have used serra toyota for service and purchases, always professional , always courteous and efficient. The service has been awesome on every visit. They take care of the sarvice/problem quickly and always professional , always courteous and efficient. The service has been awesome on every visit. They take care of the sarvice/problem quickly and give you a heads up for potential problems. I would highly recommend serra for sales and service! More
by donaldprosper
Employees Worked With
Mitchell( service)
July 27, 2020
Great Customer service, I told them what I wanted and he found EXACTLY what I said. Our 3rd time buying from here and we would never go anywhere else. found EXACTLY what I said. Our 3rd time buying from here and we would never go anywhere else. More
by Missy14349
Employees Worked With
Brett Hickman, Beh Doli
July 26, 2020
Salesman coach done a great job and Chris McDaniel was the manager who done a great job explaining what we needed to do and it worked the manager who done a great job explaining what we needed to do and it worked More
by alden5945
Employees Worked With
Brett Hickman, Chris McDaniel, Larry Paulin
