Serra Toyota

About a year ago my daughter bought a car from them. The service department said it was good to go. She even bought the service contract just in case because it was a used car. Well, less than a week late service department said it was good to go. She even bought the service contract just in case because it was a used car. Well, less than a week later the car was in the shop and spent most of the next 4 months in the shop with major repairs that as the contract stated would be covered. Well, they kept saying it wasn't covered and wouldn't pay for it. After thousands and thousands of dollars and just as many phone calls, they still have not made the situation right. I wouldn't recommend buying anything from them !!!!!! More

Let me just applaude the oustanding service that I recieved at Serra Toyota. My family and I recently pruchased our first new vehical, and it was a challenge with our financial situation. Our Salesm recieved at Serra Toyota. My family and I recently pruchased our first new vehical, and it was a challenge with our financial situation. Our Salesman Mr Phil Turner worked tirelessly for days trying to get the deal done for us, and with the help of Mr. Lawson, and others was able to get us in the New Toyota Seinna that we wanted. Phil went above and beyond the call of duty to help us out. Also we have recieved outstanding followup after the sale. I would Highly recomend Phil to anyone who is planning to purchase a new Toyota. I would also recomend Serra, for their outstanding customer service. I went to several other Toyota dealerships before purchasing my Sienna, and did not recieve near the attention and concern that I recieved at Serra. Our Family is proudly a toyota family, but moreso, a Serra Family from Now on! More

AHMADOU, AKA "I'M GONNA DO" WHATEVER IT TAKES, HELPED WITH THE SELECTION OF MY SECOND TOYOTA PRIUS. I TOTALLY LOVED MY 2010, BUT I THINK I'M IN LOVE ALL OVER AGAIN WITH MY NEW 2012 PRIUS. AHMADO HELPED WITH THE SELECTION OF MY SECOND TOYOTA PRIUS. I TOTALLY LOVED MY 2010, BUT I THINK I'M IN LOVE ALL OVER AGAIN WITH MY NEW 2012 PRIUS. AHMADOU WAS VERY KNOWLEDGEABLE OF THE TOYOTA SALES LINE. HIS FRIENDLY AND ENERGETIC CHARACTER PROVED INTERESTING AND MOST USEFUL. AHMADOU IS YOUR CONNECTION FOR THE TOYOTA HYBRID SELECTION. ONCE YOU DRIVE A HYBRID , YOU WILL NEVER GO BACK TO A GAS GUZZLER. IF YOUR NOT GETTING 40+ MPG YOUR WASTING YOUR MONEY RIGHT OUT OF THE TAILPIPE. I'VE BEEN A PATRON SINCE 2010 AND I AM VERY PLEASED WITH ALL OF MY SALES AND SERVICE EXPERIENCES THUS FAR, THAT IS WHY I PROUDLY ENCOURAGE ALL LOOKING FOR A NEW TOYOTA TO CONSIDER SERRA THEIR NUMBER ONE CHOICE. AND ONCE HERE, SEE AHMADOU. MARK FISHER SFC, USA Retired More

Saturday I purchased a new Toyota Tundra at Serra Toyota. Patrick Flynn was very knowledgeable about the Tundra trucks. He was patient during the process, helpful and continues to assist me with potential Patrick Flynn was very knowledgeable about the Tundra trucks. He was patient during the process, helpful and continues to assist me with potential accessories that I may add to the truck. Patrick treated our whole family like we were his next door neighbors and offered to bring in lunch for us. Serra is well represented with Patrick and I would not hesitate to recommend him and the Serra dealership to family and friends. More

Patrick was very genuine, very helpful, very efficient. He made the process, which I typically find annoying and miserable, quite pleasant. I will be coming back to Serra Toyota to purchase a truck and Pat He made the process, which I typically find annoying and miserable, quite pleasant. I will be coming back to Serra Toyota to purchase a truck and Patrick will be the only one I want to deal with. More

I was very pleased with friendliness and courtesy of the salesmen and also the finance officer. The experience from the beginning to the end was one that I will always remember. Thank you salesmen and also the finance officer. The experience from the beginning to the end was one that I will always remember. Thank you More

Shannon was a awesome salesperson he was very courtesy and helpfull. I would recommend him to everyone I know also all the salespeople there are friendly and helpfull. I will defently buy another car ther and helpfull. I would recommend him to everyone I know also all the salespeople there are friendly and helpfull. I will defently buy another car there again since I have bought five cars there already More

awesome sales rep's and good friendly service with a smile and i cant wait to work with these guy's again. and will tell other about the dealership and the atvantages and programs they have smile and i cant wait to work with these guy's again. and will tell other about the dealership and the atvantages and programs they have More

This is our 2nd Toyota that we have bought. We dealt with Shannon on both times. We can honestly say, Shannon is honest and straight forward with you. We could never imagine dealing with any other sal with Shannon on both times. We can honestly say, Shannon is honest and straight forward with you. We could never imagine dealing with any other salesperson than him. This dealership was wonderful from Shannon to Larry the finance manager. Everything went smooth, and we got a great deal on our new Camry. Also, we got a LIFETIME warranty on our Camry. Plus, great little bonuses with our purchase. We could not be anymore happier. If I could give these guys 10 stars, I would. If you are looking for salesperson with integrity then you need to deal with Shannon Twitty. More

I went in not buying,, But when i got there i met with Mr Horton,, He was very kind,, Answered any questions i had! Mr horton was very concerned with what i wanted and how i wanted my payments! He got me Mr Horton,, He was very kind,, Answered any questions i had! Mr horton was very concerned with what i wanted and how i wanted my payments! He got me everything thing that i wanted! I would recomend him to anyone! You can not go wrong when you deal with Mr Horton! More