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Serra Toyota

Birmingham, AL

4.8
2,783 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,784 reviews

July 31, 2023

Great experience buying from Ben he helped us find the right car. Joel was also incredibly helpful. They went above and beyond for us. More

by Kerriholley72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben in sales and Joel in finance
July 30, 2023

I was very pleased with my purchase! My salesman Aundrae was very knowledgeable and easy to work with! Will recommend him to my family and friends! More

by ATodd1981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aundrae Williams
July 29, 2023

Mr. Erick Fitzpatrick was absolutely terrific. Always kind and understanding. I was anxious but he was very patient and made me feel calm. I will always be grateful! More

by salister123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erick Fitzpatrick
July 28, 2023

Mr. Desmond Heath was professional and pleasant to work with. He is a knowledgeable and patient car salesman. I would certainly recommend him to others. More

by Kathie Fields
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Heath
July 27, 2023

My service was easy and quick. Great job guys! I would reccommend this dealership to others. More

by andersonlarry23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
July 27, 2023

Sam is an awesome salesperson, I’ll definitely be going to see her in the future!! I’ll also send her some customers! Thank you Sam!!! More

by latrece
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
July 26, 2023

Love the salesman. The person over my maintenance last week was terrible. Told him the problem. Said problem is battery. Car is a 2019. I assumed he new what he was ta More

by Payne.lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon grider, Matt Patterson
Jul 27, 2023 -

Serra Toyota responded

Hello, The opportunity to discuss our Service Team here at Serra Toyota Birmingham would be appreciated. Please reach out at your earliest convenience so we can talk about the service needs for your 2019 car. Best Regards, Meghan Barnes Customer Relations Director (205) 838-4400

July 24, 2023

Liz was fantastic to work with. She educated us on information needed to make an informed decision. She never belittled either of us. She has an easy personality to work with and no More

by slwardrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz and Justin
July 24, 2023

Business is very clean and organized. Staff is very friendly and welcoming you in. I dealt with Becca Glass through text messaging, phone and in person. dealing with her was the best i ha More

by rcooley71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becca Glass,
July 23, 2023

Excellent service and a pleasure to do business with. The employees are knowledgeable and the technicians explained exactly what was going on. More

by Elrod4ua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hale, Matt Patterson
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