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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,841 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,841 reviews

April 05, 2023

I had Shannon he was very professional detail excellent explainer. Will be back for service More

by Grandma Shawnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon , Matt Patterson
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April 05, 2023

I experienced exceptional service! I would highly recommend to my family and friends. I was very impressed. More

by pammie1021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Apr 06, 2023 -

Serra Toyota responded

Everyone here at Serra Toyota Birmingham is so pleased to see your 5-star rating and kind review. We are so pleased you were impressed with our exceptional service! Thank you for the recommendation and please feel free to contact us if we can be of further assistance.

April 03, 2023

Morgan was amazing to work with and made my first car-buying experience so memorable. I am thankful for how helpful and thorough he was! I am a big fan of Serra Toyota!! More

by maggiemillsrose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Smith
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Apr 03, 2023 -

Serra Toyota responded

Hello, Serra Toyota Birmingham wants to thank you for your outstanding 5-star review. It is so great to read that our Sales Team helped make your first car-buying experience memorable, and that your visit was helpful and thorough. We hope to have the opportunity to serve you again in the future. Take care.

April 03, 2023

Service has been great. Timely and professional. My service representative was courteous and concerned about my service. More

by Brbarnet21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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Apr 04, 2023 -

Serra Toyota responded

Hello and thank you for your high star rating. We're happy to see that your experience with our Service Team here at Serra Toyota Birmingham was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

April 03, 2023

Great place. Great people !! Always great customer satisfaction Steve was family and going to miss him dearly♥️♥️ More

by Tina.iqal
Recommend Dealer
Yes
Employees Worked With
Donnie Shunnarah , Morgan Smith, Shawn Jenkins, Matt Patterson
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Apr 04, 2023 -

Serra Toyota responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at Serra Toyota Birmingham. Highly-rated reviews like yours help us to continually improve to be the best.

April 02, 2023

Great service great staff friendly polite caring supportive and loving. No pressure good deals great cars. More

by rcbarksdale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Chris Ziadie
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Apr 03, 2023 -

Serra Toyota responded

Hello, all of us here at Serra Toyota Birmingham are excited to see that you had a great experience. It is wonderful to know that the service was supportive and pressure-free throughout your visit. It would be an honor to assist you with anything else. Have a great rest of your day!

April 01, 2023

They always treat you like family, keep you updated every step of the way. I wouldn’t take my car anywhere else for service needs. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mahan
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Apr 02, 2023 -

Serra Toyota responded

Hello Johnny, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing the Service Team of Serra Toyota Birmingham as your first choice for bringing your vehicle in for service.

Apr 02, 2023 -

Johnny responded

Job well done!! To the entire staff keep up the great work.

March 31, 2023

Fast service. They kept me aware of what was happening to my car step by step More

by Bert Bert Bowlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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March 30, 2023

Good job, quick and friendly. The service was impeccable. I would recommend you get your car service here. More

by Rice58
Recommend Dealer
Yes
Employees Worked With
Aundrae Williams, Matt Patterson
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March 30, 2023

Great customer service goes extra miles to help you get a vehicle love it thanks so much. More

by Emmily35Phillips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Jenkins
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