Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota
Birmingham, AL
2,847 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,847 reviews
March 24, 2023
Very easy to work with and made the process very simple. Andrew T. was my salesman and he was awesome! Serra Toyota worked out an awesome deal for me and I couldn’t be more happy with my purchase! Andrew T. was my salesman and he was awesome! Serra Toyota worked out an awesome deal for me and I couldn’t be more happy with my purchase! More
by Sommer T
Employees Worked With
Andrew Tipton
March 23, 2023
Outstanding service, I have known Morgan Smith since 2005 when I bought a Tacome. He treated me right then, and when it was time to look for another vehicle, I gave him a call. And he came through with flyin when I bought a Tacome. He treated me right then, and when it was time to look for another vehicle, I gave him a call. And he came through with flying colors finding me exactly what I was lookung for. More
by hagenduz
Employees Worked With
Morgan Smith
March 17, 2023
I love that Brandon Kiker knows my truck. He saw some scuff marks from an incident with a gate. He asked if he could drive the truck to the shop area for an estimate. That was so thoughtful, He saw some scuff marks from an incident with a gate. He asked if he could drive the truck to the shop area for an estimate. That was so thoughtful, especially seeing how busy they are. The waiting area is so well thought out, enjoyed the coffee and snacks. Love Serra Toyota. More
by elana@jeff-ingram
Employees Worked With
Brandon Kiker, Morgan Smith, Chris Ziadie, Matt Lawley, Tim Mergenthal, Matt Patterson, Dave Harbison
March 16, 2023
Appreciative to the fine staff and their knowledge. The snack bar is an added plus. Great customer service. The stability of personnel. Mitch is fantastic. The snack bar is an added plus. Great customer service. The stability of personnel. Mitch is fantastic. More
by mpgs324
Employees Worked With
Mitch
March 16, 2023
Gavin was the best. He made sure I got what I wanted. He let me test drive as many cars as I wanted to and it was getting super late. He made it happened for me and I’m He made sure I got what I wanted. He let me test drive as many cars as I wanted to and it was getting super late. He made it happened for me and I’m so thankful. Everything was smooth. Most definitely recommend More
by agitha27
Employees Worked With
Gavin
