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Serra Toyota of Decatur

Decatur, AL

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4.8
997 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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309 Beltline Rd

Decatur, AL

35602

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Showing 997 reviews

July 16, 2025

Great customer service people in the service department where friendly and helpful would recommend to friends and family More

by aaronwade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon was helpful and friendly
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Jul 16, 2025 -

Serra Toyota of Decatur responded

Thanks for sharing your experience with the service department at Serra Toyota Decatur. We're pleased to hear you found our team friendly and helpful. Michael McLeod General Manager 256-340-0330

July 14, 2025

Best car buying experience I've ever had. I would recommend this dealership to anyone that's looking for a new or used vehicle. More

by Jonathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Christian, Dane Doerflinger
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Jul 14, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words and recommendation. We appreciate your support and are glad to hear about your positive experience with Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

July 14, 2025

They immediately assessed my vehicle on time with good service and snacks while waiting. Thank you so much More

by emelybrgy02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
meghan smiley
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Jul 14, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experience with us. At Serra Toyota Decatur, we strive to ensure all of our customers are well taken care of during their visit. Michael McLeod General Manager 256-340-0330

July 14, 2025

Purchased a used 2025 GMC Terrain and tok it in for the first oil change. Dropped off the vehicle and was greeted well and the service was completed on time. And pulled to the front of the shop for us to d More

by Pawpaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Serra Toyota of Decatur responded

Thank you for choosing Serra Toyota Decatur. It sounds like everything went smoothly with your oil change, which we love to hear. We hope the GMC Terrain continues to serve you well. Michael McLeod General Manager 256-340-0330

July 13, 2025

Excellent customer service Very friendly staff My favorite salesman works there I love driving a Toyota More

by pinkmom1411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Serra Toyota of Decatur responded

Thank you for your kind words. We're glad to provide a welcoming atmosphere at Serra Toyota Decatur and that you enjoy driving a Toyota. Michael McLeod General Manager 256-340-0330

July 12, 2025

My son bought a new car there and they refused to give a spare key. I wouldn’t recommend this place for anyone to purchase a vehicle More

by kaypressnell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Do not want to list this employee because he quit
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Jul 13, 2025 -

Serra Toyota of Decatur responded

Hello, Your feedback is important to us, as customer satisfaction is our top priority. I would like to speak with you about your son's experience when purchasing a new vehicle from our Sales Team and requesting a spare key. Please reach out to me directly so we may discuss this further. Sincerely, Michael McLeod General Manager 256-340-0330

July 12, 2025

Dealership was very efficient. Waiting area had snacks and was very comfortable. Staff was very nice. More

by Camry Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander
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Jul 14, 2025 -

Serra Toyota of Decatur responded

Thanks for sharing your experience. We're glad to hear you enjoyed the visit at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

July 11, 2025

Very nice employees, helpful and considerate. Clean dealership with snack bar and areas to sit and wait. More

by Jeff_melissa_west
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name.
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Jul 14, 2025 -

Serra Toyota of Decatur responded

Thank you for sharing your experiences with our team at Serra Toyota Decatur. We're glad to hear you appreciated our facilities. If there's anything else we can do, please let us know. Michael McLeod General Manager 256-340-0330

July 11, 2025

Nick G. Was great. I had a wonderful experience and would recommend to everyone I know. More

by bremarie147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick G and Dane
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Jul 14, 2025 -

Serra Toyota of Decatur responded

Thank you for your recommendation and kind words about our team. We're glad to hear that you had a wonderful experience with Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

July 10, 2025

I went to the dealership with an AC problem. I was helped by Steve!! He knew right away what he thought the problem was and took care of it right then! Was very nice and courteous. That is the k More

by connietur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Jul 14, 2025 -

Serra Toyota of Decatur responded

We’re pleased to hear that our team was able to assist with your AC problem efficiently. Thank you for choosing Serra Toyota Decatur and sharing your experience. Michael McLeod General Manager 256-340-0330

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