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Serra Toyota of Decatur
Decatur, AL
962 Reviews
Serra Toyota Of Decatur in Decatur, is proud to be an automotive leader in our area. Since opening our doors, Serra Toyota Of Decatur has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. We Serve Decatur, Huntsville, Cullman and everywhere in between. Give us the chance to show you how easy it is to do business with us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 962 reviews
June 18, 2025
They service people are very helpful and caring. One woman offered to put more wiper fluid in the car while I waited for someone to help me. They were very fast and had me on my way within an hour. One woman offered to put more wiper fluid in the car while I waited for someone to help me. They were very fast and had me on my way within an hour. More
by DawnNorman
Employees Worked With
I don't remember names
June 16, 2025
I have appreciated the professionalism of the salesperson and the finance manager. This is the second vehicle purchased there and I have always had a good experience at the service department. salesperson and the finance manager. This is the second vehicle purchased there and I have always had a good experience at the service department. More
by aarncrnp
Employees Worked With
Leon Starr
June 13, 2025
Everyone was amazing! Thank you Devon, Paul, and Mr. Jeff! Awesome customer service…. I felt like the only customer in the room how attentive you guys were. Definitely rec Thank you Devon, Paul, and Mr. Jeff! Awesome customer service…. I felt like the only customer in the room how attentive you guys were. Definitely recommending you guys every time ❤️ More
by dareashrobinson
Employees Worked With
Devon, Paul, Jeff
June 13, 2025
The entire process of buying the 2025 Toyota RAV4 was made pleasant and easy by the Serra Toyota staff. A special shout out to Joel Capps. made pleasant and easy by the Serra Toyota staff. A special shout out to Joel Capps. More
by jnh450
Employees Worked With
Joel Capps and a few polite salesman I can’t recall.
June 13, 2025
Customer service was very nice. I still don't have the pleasure yet of driving my vehicle due to it still at location fixing a damaged front end. I was told it would washed and clea I still don't have the pleasure yet of driving my vehicle due to it still at location fixing a damaged front end. I was told it would washed and cleaned up alone with the damages repaired. I was a little taking back when it was suggested for me to bring wrecked damaged vehicle home and I would be contacted in about 2 weeks to bring back for the car wash and front end repaired. I chose to leave there until ready to be driven properly and proudly and not wrecked. Especially for the amount. More
by cannetteharris
Employees Worked With
Matthew Daniels
