Serra Trussville Kia

Clean dealership, everyone are so nice they are alway so courteous, and tell you how long your wait will be. Right on spot love it there. courteous, and tell you how long your wait will be. Right on spot love it there. More

excellent service i would recommend kia they have a great service dept. they treat me like a king i am very pleased every time i need my kia serviced its done pretty i would recommend kia they have a great service dept. they treat me like a king i am very pleased every time i need my kia serviced its done pretty quick and i always treated very well i appreciate the service that is provided for me they have a great team and they know what they are doing i trust them completely with my car. More

Knowledgeable and kind I have complete confidence in the service department staff! They always give great advice, and are all very knowledgeable about my Kia Soul. Frankie V I have complete confidence in the service department staff! They always give great advice, and are all very knowledgeable about my Kia Soul. Frankie Vance is always helpful and kind. More

Johnathan helped me so much for weeks trying to get me into a car, and I was very pleased with his performance of getting me into a car I love into a car, and I was very pleased with his performance of getting me into a car I love More

My service advisor was great courteous and informate I visited for a oil change on Sat 18 2020 at 8am so I can't remember his name but he opened up thanks for employing great people I will continue to get visited for a oil change on Sat 18 2020 at 8am so I can't remember his name but he opened up thanks for employing great people I will continue to get service at Trussville Kia thanks for the experience More

My visit was great as alwAys.the staff I get are nice all the time.. I appreciate all the services and accommodations. I will recommend any body to visit your service department.. the time.. I appreciate all the services and accommodations. I will recommend any body to visit your service department.. More

Excellent service. Everyone was amazing and caring. I worked with TJ. It was a pleasure to work with. He actually held the car I was interested in until I could get to the dealership! Then went above an worked with TJ. It was a pleasure to work with. He actually held the car I was interested in until I could get to the dealership! Then went above an beyond and help me clean up and return my rental to enterprise!! More

If I could leave 0 stars thats what I'd rate it. Terrible place. Bought a used vehicle and extended warranty, it stopped working properly took it in to have it fixed after about 5 weeks of me repeatedly aski place. Bought a used vehicle and extended warranty, it stopped working properly took it in to have it fixed after about 5 weeks of me repeatedly asking about my vehicle and them promising to call me back and let me know something(which never happened) they finally called over a month later and told me they didn't know what it was. Which was total crap because when I took it to McSweeney's to trade in they told me what the issue was and how much it would cost to fix it the same day.... so yea, don't go here if at all possible. More

Very comfortable atmosphere and they do a great job with servicing and prices. I also very much appreciate them staying in touch with me to give me updates! servicing and prices. I also very much appreciate them staying in touch with me to give me updates! More

I love the hospitality of the staff. Everyone is so friendly. They do what they can to make sure you get a car. The service department is really good as well. Very friendly. friendly. They do what they can to make sure you get a car. The service department is really good as well. Very friendly. More