Serra Trussville Kia

Always have great service from Frank and Kia. Always kind, respectful, and efficient. I am updated timely on the inspection, costs, and when my car is finished. I appreciate the help that Kia of Trussvi kind, respectful, and efficient. I am updated timely on the inspection, costs, and when my car is finished. I appreciate the help that Kia of Trussville provides. More

Very professional and helpful. I would definitely recommend this dealership’s service department to anyone who’s looking for a great service experience! Very quick and convenient. I’m satisfied with recommend this dealership’s service department to anyone who’s looking for a great service experience! Very quick and convenient. I’m satisfied with the overall job these guy’s accomplished. They respect your distance during this pandemic and wear gloves. More

Both the dealership and the shop are awesome. Bill and Franky in the shop rock. Cuntrious and Daniel in the dealership are so sweet. Awesome. Franky in the shop rock. Cuntrious and Daniel in the dealership are so sweet. Awesome. More

The service department was curtious and helpful. They got our vehicle in for service right away and the service team rotated the tires in addition to the normal service being performed. I was very happy got our vehicle in for service right away and the service team rotated the tires in addition to the normal service being performed. I was very happy with how quick the service was completed. No complaints! More

Slow process. I had pre approved financing and vehicle already picked out, but was still there over 3 hours. I feel like they could have been better prepared, but overall good transaction. already picked out, but was still there over 3 hours. I feel like they could have been better prepared, but overall good transaction. More

They helped me out when I really needed it they made me a very very happy man I felt special they put a smile on my face😃 very very happy man I felt special they put a smile on my face😃 More

Belinda Bender Sales Consultant I came late one night when I thought the lot was closed, but Belinda Bender was still there. She jumped wright in as ask what I was wanting to look at I came late one night when I thought the lot was closed, but Belinda Bender was still there. She jumped wright in as ask what I was wanting to look at. I told her that me and my friend was just looking around at the time, she gave me a card. On my way home I called to ask her to start working on me a deal for in the morning, she did. I came in on 4/18 and ask to drive 3 different cars. Belinda was very informative and help me make a great decision. I bought a 2020 Rio and love it. I will make sure I tell my family and friends about the great deal, and the wonderful people I met. Great team. More

Mr. Bill and Frankie are ABSOLUTELY awesome. I always receive friendly and professional service EVERY visit. I trust their quality of work which is important. receive friendly and professional service EVERY visit. I trust their quality of work which is important. More

Isaiah wen above and beyond to find me the car that I wanted! He worked very hard to fine a rare model of car I requested. wanted! He worked very hard to fine a rare model of car I requested. More

This is my second time purchasing a new Kia from Serra Kia in Trussville. Both experiences were TREMENDOUS, and the staff went above and beyond to get me the very best rates that they could. I will contin Kia in Trussville. Both experiences were TREMENDOUS, and the staff went above and beyond to get me the very best rates that they could. I will continue using Serra Kia in Trussville for future Kia purchases. More