Serra Trussville Kia
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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They were very kind and took time to explain stuff as it came along. The cars features were explained well. I was just overly pleased with the great customer service. came along. The cars features were explained well. I was just overly pleased with the great customer service. More
The first time I came to Kia, Kevin Malone waited on me . Wouldn’t let me leave until I was a satisfied customer. Timothy Higginbotham was the same, but better. He answered all my concerns and if he didn’t k Wouldn’t let me leave until I was a satisfied customer. Timothy Higginbotham was the same, but better. He answered all my concerns and if he didn’t know, he found out. Great customer service!!! More
The customer service was great! I came in and they immediately took me for my maintenance. I did not have to wait any longer than 30 minutes, and I received a discount on my maintenance costs. I was e immediately took me for my maintenance. I did not have to wait any longer than 30 minutes, and I received a discount on my maintenance costs. I was even walked to my car and the door was opened for me. More
I love Serra KiaEveryone is always so polite and helpful I love Serra Kia Everyone is always so polite and helpful Very fast getting me in and out Very clean dealership Love my Kia Great job people I love Serra Kia Everyone is always so polite and helpful Very fast getting me in and out Very clean dealership Love my Kia Great job people They all need a BIG fat raise More
Great, friendly service. I was kept up to date on the status of my vehicle and offered coffee and snacks while I waited for my vehicle. status of my vehicle and offered coffee and snacks while I waited for my vehicle. More
When l drove up this young lady with a pretty smile, open the door for me with a smile, she is the best car sale person I ever met the door for me with a smile, she is the best car sale person I ever met More
I think the dealership is great.. Service department is on top of customer needs. They listen very carefully to customer issues make assessment to get the best possible out come for your car.. on top of customer needs. They listen very carefully to customer issues make assessment to get the best possible out come for your car.. More
Frankie was courteous, kept me informed on progress of my vehicle overall great, explained everything in detail and walked me and Grandson to car afterwards. Thanks vehicle overall great, explained everything in detail and walked me and Grandson to car afterwards. Thanks More
This was the worst car dealership I have ever had to deal with, please do not deal with Berlinda, awful and unprofessional! Never again! Unprofessional with, please do not deal with Berlinda, awful and unprofessional! Never again! Unprofessional More