Serra Trussville Kia

Brakes Awesome service, awesome advice. Frankie was friendly and very informative. I will return and Ask for him. He offered coffee and wifi. Came to check i Awesome service, awesome advice. Frankie was friendly and very informative. I will return and Ask for him. He offered coffee and wifi. Came to check in on me every 10-15 mins. He was Just awesome. More

Awesome Rachel was so positive and patient with me. She was wonderful because of her I would recommend KIA to everyone. She worked with me based on my budget. Rachel was so positive and patient with me. She was wonderful because of her I would recommend KIA to everyone. She worked with me based on my budget. Luke also did an outstanding job working with us. He had a great sense of humor. Bronson was also a pleasure to work with because of his knowledge. He went over in detail how the Sorento operates. More

Great Job! Employees were friendly and efficient. I was able to get service done on my lunch break. I will continue to use Serra Trussville Kia! Great job guys! Employees were friendly and efficient. I was able to get service done on my lunch break. I will continue to use Serra Trussville Kia! Great job guys! More

Thorough and extremely great value. Jessica is excellent. Great service, great value. I will always come back. Thanks to the techs who worked on my car also. This was a great experience. Thank you Great service, great value. I will always come back. Thanks to the techs who worked on my car also. This was a great experience. Thank you More

Good job! All employees were polite, informed and efficient. They kept me updated every step of the way and the final result was my car looks brand new. Very All employees were polite, informed and efficient. They kept me updated every step of the way and the final result was my car looks brand new. Very happy with Serra Kia! More

Trussville Kia Great customer service and fair deals overall. Excellent waiting room, trustworthy staff and free coffee! Mechanics get the job done and then some. Wo Great customer service and fair deals overall. Excellent waiting room, trustworthy staff and free coffee! Mechanics get the job done and then some. Would recommend More

Great experience! As a first time owner of a Kia, I was a bit skeptical of the service I would receive because when I phoned to ask questions, the person was quite rud As a first time owner of a Kia, I was a bit skeptical of the service I would receive because when I phoned to ask questions, the person was quite rude as I tried to get an understanding of warranties on the vehicle. However, when I arrived to my appointment, it was so much better! The gentleman told me what was involved in The maintenance and the cost. He investigated my concerns and on top of that -gave me a discount on my first visit. I’m sold! More

Excellent experience Friendly service and great help sorting financing options. Unlike some of their competitors, their sales staff is low pressure which makes buying a ca Friendly service and great help sorting financing options. Unlike some of their competitors, their sales staff is low pressure which makes buying a car a much more pleasant experience. More

Very satisfied Had an issue with the service department on the intial call not recording what i was to have done with the tires in their database which caused confus Had an issue with the service department on the intial call not recording what i was to have done with the tires in their database which caused confusion when i dropped off the car. Not sure who took the intial call but it was a male. Jessica took care of ensuring the project got done and keeping me informed on any changes. Very professional. More

The most amazing experience of my life The technician's and service staff in general are very knowledgeable and extremely friendly it was pleasure to do business with them they work on all The technician's and service staff in general are very knowledgeable and extremely friendly it was pleasure to do business with them they work on all kinds of cars not just Kia's and they are the best service center I have been to hands down More