Serra Volkswagen

The team was efficient, completing the service ahead of schedule, and my car runs better than ever. The waiting area was clean and comfortable, and I appreciated the little extras with loaner vehicle. It’s schedule, and my car runs better than ever. The waiting area was clean and comfortable, and I appreciated the little extras with loaner vehicle. It’s clear they truly care about their customers and take pride in their work. If you want dealership expertise with a personal touch, this is the place to go. I’ll definitely be returning for all my future service needs—thank you! More

I had a great experience with my service. and any questions I had were answered. They got to me on time even with me being early . and any questions I had were answered. They got to me on time even with me being early . More

The salesman and the Gm were extremely awesome ! We had doubts walking in and shortly after they made us assure we would leave with a new car …. We love this 25 Volkswagen truck !!! Thank you Vince, We had doubts walking in and shortly after they made us assure we would leave with a new car …. We love this 25 Volkswagen truck !!! Thank you Vince, Billy and angel . You all are extremely amazing and surely family …. More

I have used this dealership since purchase. They have always been courteous, informative and timely They have always been courteous, informative and timely More

Awesome non pressure experience with Billy Baker. I highly recommend Serra Nissan for your car buying experience. I highly recommend Serra Nissan for your car buying experience. More

The salesman John was awesome from the first time he call my phone, he way beyond and I really appreciate. my phone, he way beyond and I really appreciate. More

Pleasant experience! The tech took the time to explain what was going on with my car in detail. The tech took the time to explain what was going on with my car in detail. More

AMANDA GREETED ME AT MY CAR AND TOLD ME IT WOULD BE ABOUT 1 HOUR TO HOUR IN A HALF AND I COULD SIT IN CUSTOMER SERVICE AREA AND SHE WULD LET ME KNOW WHEN MY CAR WAS READY. 1 HOUR TO HOUR IN A HALF AND I COULD SIT IN CUSTOMER SERVICE AREA AND SHE WULD LET ME KNOW WHEN MY CAR WAS READY. More

When I arrived to the service center I was told all i needed was a car battery and it was covered under warranty. After waiting for 30 minutes to an hour I was told I needed an alternator fuse and my bat needed was a car battery and it was covered under warranty. After waiting for 30 minutes to an hour I was told I needed an alternator fuse and my battery is no longer covered under warranty and I will have to pay almost $1,000. Every time I come the service for something I always have to pay more money and I feel like things are getting added on so I can pay more money. I’m really thinking about getting rid of my car because when I first got my car and I needed service done I had no problems and they made sure I saved money but now since there’s a new manager I’m paying more money. The truth will come out sooner or later because God see what’s going on. Another thing when someone else is paying for the service they should have the option to pay over the phone. Experience was horrible More