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Serra Volkswagen

Birmingham, AL

4.4
1,337 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,337 reviews

November 28, 2019

Thanks Serra, very helpful with their service! Very helpful, any question I asked it was answered and showed me anything I needed to know about my vehicle, thank you all very much for the experienc More

by kamilahharvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra, Maxine
November 25, 2019

Overall experience I have dealt with this dealership in the past and they continue to provide excellent service over and over Xavier, Jeremey and Curtis were great More

by gjones10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremey Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Johnson
November 25, 2019

Great Service! This is a great service department. The people are very sincere and helpful. Danny Mitchell is the best! I also like their waiting area and the prem More

by CPaction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2019

Fast and accurate service Serra Volkswagen has always been really easy to make appointments with. I am a college student from out of state and was trying to find a good service More

by natasha.anastasia29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxine
November 22, 2019

Service review Service was great! Serra Nissan is the only place I will take my car! Great costumer service. I enjoy the people and the free snacks!!! More

by K. W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2019

Efficient and fixed Good service and fast part order. They installed it quickly . I am a little annoyed that replacing the running light was so complicated. VW needs to t More

by dreamonkdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
November 18, 2019

The Experience was great Pleased with the service and it was in a timely manner. Feel confident if I have any other issues, it will also be handled in a timely and professiona More

by fayebaby50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Johnson
November 15, 2019

wonderful service I had my oil changed and the service was fantastic! I appreciate all oboe the staff being so helpful ! They know how to help their clients receive the More

by oolyooly7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
November 14, 2019

Super nice Every time I come here everyone is super nice to me..much better than the one I orginally went to in Sylacauga .. I'm much happier at this one in cent More

by doriturner44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
November 13, 2019

Great service They people were very helpful and friendly. They answer all my questions and I would recommend them to all my family and friends. Fast service More

by charmainewilliams16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred, Kori Green
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