
Serra Volkswagen
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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"I CAME IN FOR SERVICE AND RECALL" I brought my 2018 Tiguan for it's first service appointment and to check for recall notice. Kori greeted me with a smile. When the work.was completed I brought my 2018 Tiguan for it's first service appointment and to check for recall notice. Kori greeted me with a smile. When the work.was completed on my car, Kori explained was done. More
Great experience Got me in quickly despite me being late due to traffic. Service was completed in about half an hour—much quicker than I expected. I was greeted very Got me in quickly despite me being late due to traffic. Service was completed in about half an hour—much quicker than I expected. I was greeted very personably and communicated with thoroughly throughout. More
getting a new car it was a wonderful experience for my family.. it took awhile to get approved but it was worth the wait and staff was friendly and had awesome refreshm it was a wonderful experience for my family.. it took awhile to get approved but it was worth the wait and staff was friendly and had awesome refreshments More
Excellent service Dropped car off to get service,and it was ready in about 2 hrs. The drop off service was very convient,since I had other things I had to do. Dropped car off to get service,and it was ready in about 2 hrs. The drop off service was very convient,since I had other things I had to do. More
Great Customer Service I went there for the second time to get an oil change, they were super friendly, really like their staff. The service was done fast. I really like thi I went there for the second time to get an oil change, they were super friendly, really like their staff. The service was done fast. I really like this location. They owned my trust, they're great! More
Certified Pre Owned Passat We were in the market for a certified pre owned TDI Passat and had looked all around the southeast online. After days of searching I found our best de We were in the market for a certified pre owned TDI Passat and had looked all around the southeast online. After days of searching I found our best deal close to home. I called and set up an appointment and left that night with a deal on a CPO Passat. They delivered it the next day after they put a fresh shine on it. More
Awesome Place To Buy A Car Brandon was great and we had no pressure to purchase a vehicle. They had the car we wanted and everyone was super friendly and nice! Brandon was great and we had no pressure to purchase a vehicle. They had the car we wanted and everyone was super friendly and nice! More
Good inspection The inspection took under an hour. I was able to make an appointment online. The service staff was friendly. The only reason for 4 instead of 5 stars The inspection took under an hour. I was able to make an appointment online. The service staff was friendly. The only reason for 4 instead of 5 stars is that they did not adjust the inspection setting on the computer in my car, so it keeps popping up. More
Fast service Went in for my 10K mile service. I had an appointment and was in and out in about 35 min. No complaints at all. Staff very nice Went in for my 10K mile service. I had an appointment and was in and out in about 35 min. No complaints at all. Staff very nice More
STAFF IS FRIENDLY AND MAKE YOU FEEL WELCOME. ARRIVED BEFORE APPOINTMENT TIME. CAR WAS TAKEN RIGHT IN TO BE SERVICED. STAFF COMMUNICATES WELL WITH YOU ON WHAT IS GOING ON WITH YOUR VEHICLE. ARRIVED BEFORE APPOINTMENT TIME. CAR WAS TAKEN RIGHT IN TO BE SERVICED. STAFF COMMUNICATES WELL WITH YOU ON WHAT IS GOING ON WITH YOUR VEHICLE. More