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Serra Volkswagen

Birmingham, AL

4.4
1,337 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,337 reviews

November 12, 2019

"I CAME IN FOR SERVICE AND RECALL" I brought my 2018 Tiguan for it's first service appointment and to check for recall notice. Kori greeted me with a smile. When the work.was completed More

by Doliver1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
November 12, 2019

Great experience Got me in quickly despite me being late due to traffic. Service was completed in about half an hour—much quicker than I expected. I was greeted very More

by JODYHERRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine, Kori Green
November 11, 2019

getting a new car it was a wonderful experience for my family.. it took awhile to get approved but it was worth the wait and staff was friendly and had awesome refreshm More

by martinezkim1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Towner
November 11, 2019

Excellent service Dropped car off to get service,and it was ready in about 2 hrs. The drop off service was very convient,since I had other things I had to do. More

by Penny76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
November 11, 2019

Great Customer Service I went there for the second time to get an oil change, they were super friendly, really like their staff. The service was done fast. I really like thi More

by anaigabql
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front Lady at Service Office - She was great!
November 11, 2019

Certified Pre Owned Passat We were in the market for a certified pre owned TDI Passat and had looked all around the southeast online. After days of searching I found our best de More

by mjtate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Timothy Bowman
November 08, 2019

Awesome Place To Buy A Car Brandon was great and we had no pressure to purchase a vehicle. They had the car we wanted and everyone was super friendly and nice! More

by bbartelmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson, Kyle Towner
November 08, 2019

Good inspection The inspection took under an hour. I was able to make an appointment online. The service staff was friendly. The only reason for 4 instead of 5 stars More

by cgvaltorta
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names
November 06, 2019

Fast service Went in for my 10K mile service. I had an appointment and was in and out in about 35 min. No complaints at all. Staff very nice More

by ritchiegrissett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
November 02, 2019

STAFF IS FRIENDLY AND MAKE YOU FEEL WELCOME. ARRIVED BEFORE APPOINTMENT TIME. CAR WAS TAKEN RIGHT IN TO BE SERVICED. STAFF COMMUNICATES WELL WITH YOU ON WHAT IS GOING ON WITH YOUR VEHICLE. More

by liannhendon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
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