
Serra Volkswagen
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,340 reviews
Service All work was done timely and with great professionalism. I will recommend this service department to my co-worker. The price was acceptable for the wo All work was done timely and with great professionalism. I will recommend this service department to my co-worker. The price was acceptable for the work that was performed. More
Never disappoint My experience at serra Volkswagen is always great and the employees and staff are extremely friendly and do their job exceptionally well. I would def My experience at serra Volkswagen is always great and the employees and staff are extremely friendly and do their job exceptionally well. I would definitely recommend. More
Awesome service The rep at the service center was very informative. I was included with every step along the way. I am pleased and I love my Volkswagen!!!!! The rep at the service center was very informative. I was included with every step along the way. I am pleased and I love my Volkswagen!!!!! More
SERVICE The service was great as always will be returning.I purchased my car cash and was so nervous about the process.Serra is always here to answer my servi The service was great as always will be returning.I purchased my car cash and was so nervous about the process.Serra is always here to answer my service needs. More
Service They were done in a reasonable amount of time and the opportunity to have a brief personal conversation is rewarding experience to someone cares enoug They were done in a reasonable amount of time and the opportunity to have a brief personal conversation is rewarding experience to someone cares enough to listen. More
Great buying experience This is the second new car i've purchaded from Serra group and once again the experience has been positive. My sales rep Angel Borja went out of his This is the second new car i've purchaded from Serra group and once again the experience has been positive. My sales rep Angel Borja went out of his way to assist with my purchase and is quite knowledgeable with his product. I highly recommend Serra for your future vehicle purchases. More
Lighting It was quick the customer service was awesome they greeted us when we arrived offered us some refreshments while we waited and we were in and out in n It was quick the customer service was awesome they greeted us when we arrived offered us some refreshments while we waited and we were in and out in no time More
Check engine light service Went in for a check engine light and they ordered me the part telling me to come back anytime to have it installed. They were very polite over the pho Went in for a check engine light and they ordered me the part telling me to come back anytime to have it installed. They were very polite over the phone and in person. More
eric was wonderful and excellant, his professionalism was excellant, he was a ten! he ecplained everything yo me! id come and buy another car if i had the finances! thank you so much! excellant, he was a ten! he ecplained everything yo me! id come and buy another car if i had the finances! thank you so much! More
Very good service I took my 2007 Nissan Quest to the Nissan Service center. The problem was fixed and I am very satisfied with the service. However, the prices were q I took my 2007 Nissan Quest to the Nissan Service center. The problem was fixed and I am very satisfied with the service. However, the prices were quite high. For example, the part online sold for an average of $45. Theirs was $190 and the labor to install the part was $290. The part that was replaced is inside the air filter canister, so I could have replaced the part at any oil change place for a lot cheaper. More