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Serra Volkswagen

Birmingham, AL

4.4
1,340 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,340 reviews

October 23, 2019

Service All work was done timely and with great professionalism. I will recommend this service department to my co-worker. The price was acceptable for the wo More

by jonathan.ridgeway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2019

Never disappoint My experience at serra Volkswagen is always great and the employees and staff are extremely friendly and do their job exceptionally well. I would def More

by ethan.a.snow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
October 16, 2019

Awesome service The rep at the service center was very informative. I was included with every step along the way. I am pleased and I love my Volkswagen!!!!! More

by phallonblakely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius, Kori Green
October 16, 2019

SERVICE The service was great as always will be returning.I purchased my car cash and was so nervous about the process.Serra is always here to answer my servi More

by shenequalewis92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Johnson
October 15, 2019

Service They were done in a reasonable amount of time and the opportunity to have a brief personal conversation is rewarding experience to someone cares enoug More

by rcpeiland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
October 15, 2019

Great buying experience This is the second new car i've purchaded from Serra group and once again the experience has been positive. My sales rep Angel Borja went out of his More

by MONGOMINGUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Towner
October 10, 2019

Lighting It was quick the customer service was awesome they greeted us when we arrived offered us some refreshments while we waited and we were in and out in n More

by trice2830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Perryman
October 09, 2019

Check engine light service Went in for a check engine light and they ordered me the part telling me to come back anytime to have it installed. They were very polite over the pho More

by shaina.r.mcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
October 04, 2019

eric was wonderful and excellant, his professionalism was excellant, he was a ten! he ecplained everything yo me! id come and buy another car if i had the finances! thank you so much! More

by Mamavee
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Towner, Angie Hester
October 03, 2019

Very good service I took my 2007 Nissan Quest to the Nissan Service center. The problem was fixed and I am very satisfied with the service. However, the prices were q More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember who worked with me.
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