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Serra Volkswagen

Birmingham, AL

4.4
1,338 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,338 reviews

July 23, 2019

Oil change Went for oil change and it’s very quick. Initially told me it will take around 1 hour however I got my car back in 30 mins. More

by maheshdvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy , Kori Green
July 22, 2019

Great service The service was great and the staff was very knowledgable. They were always willing to help and break everything down to.your understanding. Thank aga More

by dldavison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Erika Curlette
July 22, 2019

Excellent Because they are very helpful and UNDERSTANDING and friendly great CUSTOMER service and also they help me get the car i want also helped me daug More

by jaliss.pass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Alston, Jasmine Brown, Lamont Jackson, Jared Johnson, Xavier Johnson, Tim Meadows, Rita Owens, Jeremiah Perryman
July 22, 2019

My Dream Car I have wanted a Beetle since I was a youngster! I have one and he experience was wonderful! Just like a Dream Come True for me! More

by rhonda.couch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric White
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2019

Good work I scheduled an appointment online, got there earlt, was immediately waited on, service was done, left very satisfied, left feeling “ very pleased with More

by daw0401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Johnson
July 17, 2019

well done i thank josh lane and the team, for solving my problem on my vw, josh did a outstanding job on informing me of the problem. More

by WILLISCL1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2019

Service Recall done faster than promised, great service today. Making the appt was easy and the folks there were cheerful and kind, even when I showed up a f More

by JODYHERRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2019

Check engine Scare My check engine light came on one morning as I got off work. I immediately called the service department at Serra Volkswagen. They worked me into thei More

by tbledsoe25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
July 15, 2019

Routine oil change & recall service Mr. Scott Fuller professionally & curteously attended to my service requests. The service department did a thorough work in servicing my vehicle. Wil More

by alhaji62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 15, 2019

Awesome dealership! I brought my car in for service all the way from tuscumbia which is 2 hours away because Huntsville was not very helpful. This place was amazing. They More

by ice2485@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
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