Serra Volkswagen

prompt professional on time with oil and filter changes, great staff, professional . Oil change is reasonable with discounts offered. Maxine is great, lady that calls to on time with oil and filter changes, great staff, professional . Oil change is reasonable with discounts offered. Maxine is great, lady that calls to offer discounts and updates by phone. Better keep her , More

Awesome people Great service good people in love serra Nissan .the atmosphere is wonderful the staff is great. What else can i say. I'll be coming back again Great service good people in love serra Nissan .the atmosphere is wonderful the staff is great. What else can i say. I'll be coming back again More

very quick and helpful crew close to home and very friendly crew thanks for the good job done to my car see yall soon for my next visit crew close to home and very friendly crew thanks for the good job done to my car see yall soon for my next visit More

Made a bad situation much better Always disappointing when a brand new car has an issue, but I don’t regret my choice to take the vehicle to Serra. Kori was pleasant and knowledgeabl Always disappointing when a brand new car has an issue, but I don’t regret my choice to take the vehicle to Serra. Kori was pleasant and knowledgeable and handled everything quickly and to my satisfaction. I really appreciated her ability to take ownership of the issues and find a quick and satisfactory solution. While my car was being serviced I received regular and informative updates from her. More

Great experience! This dealership is awesome. I was a first time buyer but my salesman Anthony made my experience very easy and comfortable. Will recommend this dealers This dealership is awesome. I was a first time buyer but my salesman Anthony made my experience very easy and comfortable. Will recommend this dealership to anyone. More

OIL CHANGE I WAS PLEASED WITH THE CUSTOEMR SERVICE, JUST DID NOT CARE FOR THE AMOUNT OF SERVICE OIL LEAK $500 PLUS AND THE BRAKES EACH TIME BEFORE I INQ ABT MY B I WAS PLEASED WITH THE CUSTOEMR SERVICE, JUST DID NOT CARE FOR THE AMOUNT OF SERVICE OIL LEAK $500 PLUS AND THE BRAKES EACH TIME BEFORE I INQ ABT MY BRAKES I WAS TOLD THEY WHERE FINE AND THAT SQUEAKING IS NORMAL WITH PASSAT BRAKES NOW I GET HIT WITH A LARGE BILL OF A $1000 PLUS THAT IS NOT FAIR More

EXCELLENT Team members were very helpful. The lady at the desk was friendly and professional!! I love taking my car here to get it serviced. They always have de Team members were very helpful. The lady at the desk was friendly and professional!! I love taking my car here to get it serviced. They always have decent prices and work very sufficient! Shouts out to the crew!! More

Oil Change Everyone was very friendly and thorough. I appreciate that because not too many places will be as friendly as they are. Loved it! Thanks to Josh. Everyone was very friendly and thorough. I appreciate that because not too many places will be as friendly as they are. Loved it! Thanks to Josh. More

Great! My experience was great! Jasmine did everything she could to ensure i left with a satisfactory vehicle and i did! The dealership was also very accommo My experience was great! Jasmine did everything she could to ensure i left with a satisfactory vehicle and i did! The dealership was also very accommodating as far as things to occupy customers as well when they have to wait for service or any other business. More

Usually great, but I had a slight hiccup I’ve gone here before on several occasions. For some reason the price of oil “went up” and I was not notified before hand. When I questioned the price I’ve gone here before on several occasions. For some reason the price of oil “went up” and I was not notified before hand. When I questioned the price they gave me a $10 off coupon. I went from paying $75 to $92 before the coupon was applied. More