
Serra Volkswagen
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Great Everyone at the service department was wonderful. They brought my car to my house and it was a wonderful service it was a extremely wonderful experien Everyone at the service department was wonderful. They brought my car to my house and it was a wonderful service it was a extremely wonderful experience More
Good customer service I given all stars because they are professional customer service is awesome. I will tell everyone to go to Serra Volkswagen they won't be disappointed I given all stars because they are professional customer service is awesome. I will tell everyone to go to Serra Volkswagen they won't be disappointed. More
Great service and customer service I really appreciate the service and customer service really happy with my new car never been so happy about getting a car Vincent did a excellent job I really appreciate the service and customer service really happy with my new car never been so happy about getting a car Vincent did a excellent job with working with me. 10+ More
Awesome Service I love getting my car serviced at Serra Volkswagen! The staff is very friendly! I will recommend all my friends and family to come here! I love getting my car serviced at Serra Volkswagen! The staff is very friendly! I will recommend all my friends and family to come here! More
Made sure we were comfortable water coffee etc always at beck and call. when service is needed you don't have to wait more than a day. they work with you, .exspecialy in the service dept. always at beck and call. when service is needed you don't have to wait more than a day. they work with you, .exspecialy in the service dept. More
Awful I had an 11:30 appt and left at 3. I watched other people come and go. Wasted my entire day when I had plans. I had an 11:30 appt and left at 3. I watched other people come and go. Wasted my entire day when I had plans. More
One of a kind Service Our experience with the Serra Nissan and Eric was a delight. I recommend the Sierra Nissan and ask for Eric. He made our experience number one. Need m Our experience with the Serra Nissan and Eric was a delight. I recommend the Sierra Nissan and ask for Eric. He made our experience number one. Need more salesmen out there like Eric. We Love our Nissan Sentra. More
Airbag recall My experience with the service department was very quick and painless. Came in for the Takata airbag recall. Did it during my lunch break and was done My experience with the service department was very quick and painless. Came in for the Takata airbag recall. Did it during my lunch break and was done in less than 45 minutes from drop off to being back on the road. More
Repairs Dropped my car off for repairs pertaining to the particulate filter and a few other things that disabled my transportation for a short time. In two an Dropped my car off for repairs pertaining to the particulate filter and a few other things that disabled my transportation for a short time. In two and a half days my car was ready for pickup. Warning lights that were present before was made certain to not reappear after test driving the vehicle a few times by the servicer. To my delight, everything was covered under warranty. As I turned over the engine my Volkswagen sounded like it did when I initially bought it "strong". More
Very friendly and helpful Very friendly reasonable price and job completed same day. Would recommend and definitely coming back for future service. I was suprised because I alw Very friendly reasonable price and job completed same day. Would recommend and definitely coming back for future service. I was suprised because I always heard going to a dealership for service was expensive. More