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Serra Volkswagen

Birmingham, AL

4.4
1,336 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,336 reviews

March 27, 2019

Great Everyone at the service department was wonderful. They brought my car to my house and it was a wonderful service it was a extremely wonderful experien More

by kimrowlen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
March 27, 2019

Good customer service I given all stars because they are professional customer service is awesome. I will tell everyone to go to Serra Volkswagen they won't be disappointed More

by nikitahatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine, Kori Green, Jasmine Brown
March 25, 2019

Great service and customer service I really appreciate the service and customer service really happy with my new car never been so happy about getting a car Vincent did a excellent job More

by latishacapel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Parker , Kyle Towner
March 22, 2019

Awesome Service I love getting my car serviced at Serra Volkswagen! The staff is very friendly! I will recommend all my friends and family to come here! More

by QB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Kori Green
March 19, 2019

Made sure we were comfortable water coffee etc always at beck and call. when service is needed you don't have to wait more than a day. they work with you, .exspecialy in the service dept. More

by lauraw2750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Venson Lavender, Kyle Towner
March 18, 2019

Awful I had an 11:30 appt and left at 3. I watched other people come and go. Wasted my entire day when I had plans. More

by angelgubray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda , Jared Johnson
March 18, 2019

One of a kind Service Our experience with the Serra Nissan and Eric was a delight. I recommend the Sierra Nissan and ask for Eric. He made our experience number one. Need m More

by krissyw249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Towner
March 18, 2019

Airbag recall My experience with the service department was very quick and painless. Came in for the Takata airbag recall. Did it during my lunch break and was done More

by JmB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
March 16, 2019

Repairs Dropped my car off for repairs pertaining to the particulate filter and a few other things that disabled my transportation for a short time. In two an More

by akeemking105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
March 15, 2019

Very friendly and helpful Very friendly reasonable price and job completed same day. Would recommend and definitely coming back for future service. I was suprised because I alw More

by rodneyjones722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
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