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Serra Volkswagen

Birmingham, AL

4.4
1,336 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,336 reviews

March 15, 2019

Oil change While getting my oil changes they saw that I needed a new battery as well. I was satisfied with my service and will be back. More

by cmdegreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Brown
March 15, 2019

Long but good experience I took my car to this service shop. It took a month but it was due to ordering parts and other issues. They worked awesome with me helped me and gave More

by mcm_cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green, Erika Curlette
March 13, 2019

Awesome set Service was fast and friendly. Did not charge to fix headlight. Check brake pads and have recommended new ones and gave price on the service. More

by candy_land10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
March 13, 2019

Prompt service! We were early for our appointment yet we did not have to wait very long for the service to be completed. What a relief to be treated so nice. Very f More

by moore1404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
March 12, 2019

Customer first The customer service was nice, fast and professional. They made sure all my needs were met and went over and beyond to make sure that i was satisfied. More

by NCJESSAMINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green, Stephanie Ayala
March 11, 2019

Service review The service provided was wonderful. Always pleasant and quick. I would recommend getting service here, although the price was a little steep the servi More

by charmanp31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2019

Serra Volkswagen got my car in for service at closing Serra called me monday to pick up a loaner car to use. Very professional and courteous. My car was fixed correctly and in a timely manner. More

by Cmccarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
March 05, 2019

Ten years down the drain... I really don’t have any good works for Raylinn calling minutes before she clocks out for the day. I call you at 10 am and you give me an update at the More

by KSCARTER22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raylinn
March 02, 2019

Service My service at Serra Volkswagen is always great. They had to keep my car. They were able to get me in a loaner vehicle for the time that they had to ke More

by vanessawhite880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
March 01, 2019

Always a great experience. I have only had one issue with them and they resolved it right then and there. I like them and their service.I would refer someone to them. More

by ONESPRAGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs. Maxine
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