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Serra Volkswagen
Birmingham, AL
1,360 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,360 reviews
September 26, 2023
Great service every time I come to get my car done. They make me feel welcome. They make me feel welcome. More
by amperk2012
Verified Customer
September 26, 2023
The staff are incredibly attentive, and helpful, especially Amanda. She recognized me when I come in, and that means a lot to me! especially Amanda. She recognized me when I come in, and that means a lot to me! More
by rbecca74
Employees Worked With
September 26, 2023
Yes the service was great quick concise. I appreciated the ride home and will stop by again. I appreciated the ride home and will stop by again. More
by DNC0
September 25, 2023
Always the best customer service whenever I go to get my car taken care of. car taken care of. More
by doriturner44
September 24, 2023
They did the job quickly and the car seems to be doing well, just a little bit high on the price. well, just a little bit high on the price. More
by rogerhorner
Employees Worked With
Other Employees :
Joe did a good job keeping me up to date on my car.
September 24, 2023
Serra Volkswagen assisted me and repaired my car. The staff members were professional and courteous. The staff members were professional and courteous. More
by KGHOLMES2
Employees Worked With
September 24, 2023
Great Service, made sure I was taken care of. Showed respect . I will be come back. Showed respect . I will be come back. More
by FARRAH.SHELANE
Employees Worked With
September 24, 2023
Great professional service! Finished my oil change in a timely manner. Didn’t have to wait long! Would definitely recommend Volkswagen service department! Finished my oil change in a timely manner. Didn’t have to wait long! Would definitely recommend Volkswagen service department! More
by star_buckhannon
September 22, 2023
This is my first time using this dealership and I had a great experience. They were very helpful . great experience. They were very helpful . More
by jphaase78
Employees Worked With
September 22, 2023
Very helpful, great staff and they get the job done! While keeping in contact to let you know the services performed on your vehicle! While keeping in contact to let you know the services performed on your vehicle! More
by sammayes15
Employees Worked With
