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Serra Volkswagen
Birmingham, AL
1,349 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,349 reviews
July 13, 2023
Has been a customer of Serra Volkswagen Service Center for some years and keep coming back because of the people and services. Thank you Amanda for some years and keep coming back because of the people and services. Thank you Amanda More
by wallaceervin60
Verified CustomerEmployees Worked With
July 13, 2023
Great customer service. explained everything about my car so I could understand willing and ready to accommodate it anytime. explained everything about my car so I could understand willing and ready to accommodate it anytime. More
by MRS.KS_EDMONDS
July 12, 2023
The service is great on time. . quick no long wait! Service team very professional! Would definitely recommend the service! . quick no long wait! Service team very professional! Would definitely recommend the service! More
by mauricetate1624
July 12, 2023
I enjoyed my visit to the shop the people were very helpful and nice and the work was great helpful and nice and the work was great More
by june_reddog
July 12, 2023
Very quick and great service. It was an easy process for my wife to schedule an appointment for a recall services. Great customer service through and through! It was an easy process for my wife to schedule an appointment for a recall services. Great customer service through and through! More
by demetriuswitt
July 11, 2023
They got me in and out on a Saturday without having an appointment. They customer service was awesome. appointment. They customer service was awesome. More
by smware1975
Employees Worked With
July 07, 2023
The service was very quick and the employees was friendly and helpful and very knowledgeable about their work and helpful and very knowledgeable about their work More
by JEFFERYLEE128
July 06, 2023
service was excellent, employees were informative and efficient, scheduling was nice enough to squeeze me in same day efficient, scheduling was nice enough to squeeze me in same day More
by indiabrown215
July 05, 2023
Dealership was clean and organized. Staff was friendly and professional. Would bring back car for service. Staff was friendly and professional. Would bring back car for service. More
by tlbtoledo
July 05, 2023
The experience was perfect. They took care of everything and my car was back same day. They took care of everything and my car was back same day. More
by KJVAUGHN71
Employees Worked With
