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Serra Volkswagen
Birmingham, AL
1,360 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,360 reviews
June 28, 2023
I received amazing service during my visit. The intake person and cashier were personable-courteous-and my car is running perfectly. The intake person and cashier were personable-courteous-and my car is running perfectly. More
by sylpwtts
Verified CustomerEmployees Worked With
June 28, 2023
I was extremely satisfied with the service provided. The receptionist/intake gentleman was personable and helpful. The cashier was warm and exuded positive energy and vibes. My car runs exceptionally w The receptionist/intake gentleman was personable and helpful. The cashier was warm and exuded positive energy and vibes. My car runs exceptionally well. I have complete satisfaction with the service department. More
by sylpwtts
Employees Worked With
June 27, 2023
Great service polite staff and a short wait time would highly recommend you to others highly recommend you to others More
by nursedeb1950
June 23, 2023
I received quick and courteous service from everyone I came in contact with from the intake person, to the cashier. came in contact with from the intake person, to the cashier. More
by sylpwtts
June 23, 2023
Service was quick they told be it would be an house and 15 minutes and they had it done in 40 minutes. 15 minutes and they had it done in 40 minutes. More
by grouper202001
Employees Worked With
June 22, 2023
Friendly service. They were a little slow on updating me on the status and letting me know when the car was ready to pick up. They were a little slow on updating me on the status and letting me know when the car was ready to pick up. More
by livprin
June 22, 2023
I was helped timely and efficiently. Great service was provided. I did not have to wait long. Great service was provided. I did not have to wait long. More
by LADYCBMUSTANG
Employees Worked With
June 21, 2023
Very nice people and short wait times Was seen around the appointment time. Kept me informed of what they were doing at all time. the appointment time. Kept me informed of what they were doing at all time. More
by phildeanpope
Employees Worked With
June 16, 2023
This is my second purchase but first New not used car. I will continue making Serra VW my first choice for all my future car desires. I'm still young and learning but thanks to my mom I was able to get wh I will continue making Serra VW my first choice for all my future car desires. I'm still young and learning but thanks to my mom I was able to get what i wanted and needed in my own name. Thank you Serra VW until next time. More
by serita.hunter
Employees Worked With
Forgot but they are not listed here
June 16, 2023
Always give me updates on my cars. Keeps me informed and answers all my questions that I have. Keeps me informed and answers all my questions that I have. More
by ALISHA
