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Serra Volkswagen
Birmingham, AL
1,334 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,334 reviews
February 04, 2023
Great people and great service, nice people. Service Area people helpful. Need ce Area For waiting Service Area people helpful. Need ce Area For waiting More
by dlraymond59
Verified CustomerEmployees Worked With
February 03, 2023
Amanda and Matt helped me when i was there getting my truck serviced. They went above and beyond my expectations with helping and keeping me update about my vehicle. truck serviced. They went above and beyond my expectations with helping and keeping me update about my vehicle. More
by drewdebter
February 02, 2023
Very courteous and helpful! Handled a warranty issue and solved my problem. Highly recommend the service department! Handled a warranty issue and solved my problem. Highly recommend the service department! More
by carolmcgee27
January 31, 2023
Excellent service for my oil change. I was taken immediately to service. I was out in 45 minutes! I purchased my 2008 Nissan new and they have done all the service since. I was taken immediately to service. I was out in 45 minutes! I purchased my 2008 Nissan new and they have done all the service since. More
by jenny
Employees Worked With
Other Employees :
Matt Huiggins- 5 stars to him for prompt, efficiency professional service
January 31, 2023
I was displeased with the idea that I was told one thing about the payments that I made in 2022 an was told that I was leasing instead of buying. Made payments for 4 years. Now am starting thing about the payments that I made in 2022 an was told that I was leasing instead of buying. Made payments for 4 years. Now am starting all over again More
by lindatate84@gmail.com
January 29, 2023
This place is anyways great would recommend there services anytime.. everyone is always so nice And respectable services anytime.. everyone is always so nice And respectable More
by doriturner44
January 28, 2023
They were great, didn’t wait long. Told me about 45 minutes. That was it. Told me about 45 minutes. That was it. More
by starling.gary
Employees Worked With
January 27, 2023
He and serra voltswagon was very careful and responded to my service with purchase of my new car and I'm very happy with everything they did for me my service with purchase of my new car and I'm very happy with everything they did for me More
by dyldad12478
January 25, 2023
Staff at this location is always very helpful. I have purchased multiple vehicles and always have a great experience. I have purchased multiple vehicles and always have a great experience. More
by EVELYNCJIMENEZ
