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Serra Volkswagen
Birmingham, AL
1,334 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,334 reviews
January 23, 2023
Ricardo was absolutely fantastic. They made it really easy to get in and out. Love my new atlas! Recommended for sure! They made it really easy to get in and out. Love my new atlas! Recommended for sure! More
by LUNKYLADY
Verified CustomerEmployees Worked With
January 20, 2023
Excellent Service Department! Friendly, great staff! Amanda Badgewell is the best! I will be happy to recommend friends and family here. Friendly, great staff! Amanda Badgewell is the best! I will be happy to recommend friends and family here. More
by LIZACTON86
Employees Worked With
January 15, 2023
Always fast and friendly service, I love the staff and the quality of service. The staff is always so respectful. the quality of service. The staff is always so respectful. More
by 3kaplan16
Employees Worked With
January 14, 2023
The work wa done and completed in a timely manner. They were friendly and got me out in a couple of hours They were friendly and got me out in a couple of hours More
by JIMUNDERSCORETH
January 13, 2023
A great place to shop for a Nissan which are some of the best cars in the world ! best cars in the world ! More
by JACQUELYNCOLEMAN34
January 12, 2023
Mr Dragon Zheng was my salesman who helped me get what I needed and mr Coleman was wonderful.thank to both of you!👍🏽 needed and mr Coleman was wonderful.thank to both of you!👍🏽 More
by JACQUELYNCOLEMAN34
January 11, 2023
Great employees and fast efficient service! Was very pleased with my visit at this dealership Was very pleased with my visit at this dealership More
by makenzietatum51
Employees Worked With
January 09, 2023
The dealership is great. I will tell all my friends about Volkswagen. How the service and how they work with you to make you a better deal. I will tell all my friends about Volkswagen. How the service and how they work with you to make you a better deal. More
by j2sun55
Employees Worked With
December 31, 2022
I was able to get scheduled right away. Everyone was very friendly and helpful. They explained everything to me and did the work. I appreciate them so much. I moved here from Ohio, and were Everyone was very friendly and helpful. They explained everything to me and did the work. I appreciate them so much. I moved here from Ohio, and were very helpful in every way. More
by dlc_mom
Employees Worked With
