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Serra Volkswagen
Birmingham, AL
1,337 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,337 reviews
January 21, 2022
I was able to get in and out relatively quickly and the staff was very knowledgeable and helpful staff was very knowledgeable and helpful More
by backtothebookdef
Verified Customer
January 21, 2022
Overall, the staff was very helpful and professional. They not only performed a routine oil change, but they caught something going on with my rear brakes. Would highly recommend! They not only performed a routine oil change, but they caught something going on with my rear brakes. Would highly recommend! More
by rgrames
January 21, 2022
Very happy with everything! I highly recommend Serra Nissan Volkswagen and all their staff. Thanks Nissan Volkswagen and all their staff. Thanks More
by dianaborja7038
January 12, 2022
They were quick, friendly, and the service was great! I definitely will recommend people to come her for their car services definitely will recommend people to come her for their car services More
by deonnaharris81
January 11, 2022
Very unorganized. Despite having an appointment and being told that getting a key would take about 10 minutes. There was an hour wait. being told that getting a key would take about 10 minutes. There was an hour wait. More
by jenee.wilson
January 10, 2022
Me sentí muy contenta y cómo me atendieron fueron muy hamables y atentos con su atención hamables y atentos con su atención More
by gonzalez.0806921
January 09, 2022
Fast and friendly service work was done when they said it would be I am very happy with my experience it would be I am very happy with my experience More
by mike@alliancegamerentals.com
January 06, 2022
Excelent hour asistence coverage service Puntuality call Excelent hour asistence coverage service Puntuality call center emergenci activiti Colaboration aplication exclusiviti personal café service Excelent hour asistence coverage service Puntuality call center emergenci activiti Colaboration aplication exclusiviti personal café service More
by dario molina
Employees Worked With
January 06, 2022
The Service Department Staff, was very helpful and Matt was great. They diagnosed my 2004 Sentra and got it back to me very quickly. Thank you Serra Eric R. Powell was great. They diagnosed my 2004 Sentra and got it back to me very quickly. Thank you Serra Eric R. Powell More
by epowell02
Employees Worked With
Matt
