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Serra Volkswagen
Birmingham, AL
1,337 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,337 reviews
December 29, 2021
They are very convenient. And they don’t have you waiting long. No disappointment at all. Thank you! Serra Volkswagen! long. No disappointment at all. Thank you! Serra Volkswagen! More
by shayunaro.16
Verified CustomerEmployees Worked With
December 23, 2021
Angel Borja went above and beyond my expectations. He found the perfect vehicle for me to fit every need. I appreciate his professionalism and his integrity and will recommend him and Serra VW-Nissan to found the perfect vehicle for me to fit every need. I appreciate his professionalism and his integrity and will recommend him and Serra VW-Nissan to all of my family and friends. Thank you seems inadequate. More
by bills10
December 17, 2021
The lady up front was real nice and informative. The wait was short and the area was very clean. was short and the area was very clean. More
by mugs1961
December 15, 2021
The dealership is excellent. The workers are very nice and respectful. Clean and neat. And very helpful. and respectful. Clean and neat. And very helpful. More
by bensonkeunta81
Employees Worked With
December 14, 2021
I like the service in timely manner that they fix or service your car I give them a 10 service your car I give them a 10 More
by june_reddog
December 13, 2021
My entire expert at Serra Volkswagen was fantastic! I would recommend them to anyone I know. would recommend them to anyone I know. More
by twinsnatliz
December 10, 2021
Amanda and Matt handle my concern very professionally. They got me in and out very quickly. They got me in and out very quickly. More
by mjridge56
December 09, 2021
Serra employees they all have great Attitudes and they make sure their customers are satisfied make sure their customers are satisfied More
by TASHAKA LEETH
Employees Worked With
Other Employees :
Mortimer Virves
December 06, 2021
Excellent service on my Volkswagen! Staff was great to work with. They all were very efficient! work with. They all were very efficient! More
by rbraswell
December 01, 2021
Excellent service experience Service writer addressed Excellent service experience Service writer addressed all my factory recall questions and necessary repairs along with an oil change in a timely man Excellent service experience Service writer addressed all my factory recall questions and necessary repairs along with an oil change in a timely manner Overall best service experience at any dealership More
by colemand
Employees Worked With
