Serra Volkswagen

Your staff is friendly and surprisingly efficient. I expected to have to wait for a coupole of hours and my problem was fixed in less than an hour. Your service facility was well designed for efficient expected to have to wait for a coupole of hours and my problem was fixed in less than an hour. Your service facility was well designed for efficient operation. I have been involved with many dealerships in my lifetime. None have come close to your friendliness and efficiency. More

Wasn’t too bad. Scheduled an appointment but wound up taking over 4 hours rather than the couple expected. The customer service was not great, not very polite and didn’t seem to help much taking over 4 hours rather than the couple expected. The customer service was not great, not very polite and didn’t seem to help much More

I was very satisfied with the customer service I received from Angel and Ricardo when I went to purchase my suv earlier this month. Angel paid attention to every detail that I talked to him about while shopp from Angel and Ricardo when I went to purchase my suv earlier this month. Angel paid attention to every detail that I talked to him about while shopping for my vehicle. I would recommend anyone to go there and ask for Angel or Ricardo. More

Everyone was very friendly and helpful with what was needed. Got out quickly in time for work. needed. Got out quickly in time for work. More

Angel was amaaamazingggg in making my vehicle purchase worth while. He greeted me with much respect. He made sure that I went home satisfied with the vehicle of my choice. I would definitely recommend any worth while. He greeted me with much respect. He made sure that I went home satisfied with the vehicle of my choice. I would definitely recommend anyone looking to purchase a vehicle go to Angel whether it's at Serra Nissan or Serra Volkswagon. I would definitely come back to Serra Volkswagon to see Angel again for my next vehicle. More

Everyone was very friendly and helpful with what was needed. Got out quickly in time for work. needed. Got out quickly in time for work. More

Courteous, knowledgeable staff. Recall work done at time of visit in addition to oil change and new wiper blades. Would recommend. One issue I have is the interior lights and under-carriage lights. Fus of visit in addition to oil change and new wiper blades. Would recommend. One issue I have is the interior lights and under-carriage lights. Fuse keeps blowing. After research online it appears to be an issue with Altima's. Hoping for a recall on this issue as well. Appears they know what's causing it so I shouldn't have to pay hundreds of dollars to fix it. I'll continue using a flashlight before I pay that kind of money on a known issue. More

This service center gets you in and out and always greet you with a smile! you with a smile! More

The staff was courteous, knowledgeable, and polite. They knew my name and made me feel like I mattered. knew my name and made me feel like I mattered. More

That were quick and efficient friendly and laughing great atmosphere nice service great cars clean area atmosphere nice service great cars clean area More