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Serra Volkswagen
Birmingham, AL
1,336 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,336 reviews
October 11, 2021
Great service in a timely manner. I didn’t have a long wait time. I will return wait time. I will return More
by amperk2012
Verified Customer
October 07, 2021
Everyone was helpful and friendly. I do recommend going there for service and everything else there for service and everything else More
by justinhead87
Employees Worked With
October 06, 2021
I am always taken care of when I come to this dealership. The service department is amazing! The service department is amazing! More
by brittian.amanda
Employees Worked With
September 30, 2021
I am very happy with this dealership. Friendly & helpful to get things satisfied to meet your needs. to get things satisfied to meet your needs. More
by bigdoggtowing579
Employees Worked With
September 30, 2021
The work they did was great. The only drawback was that I was told it would take 3 days, and it took 7 days. was told it would take 3 days, and it took 7 days. More
by southernpunk2007
Employees Worked With
September 30, 2021
This is a great team!! Everyone is very helpful and friendly. They have not disappointed us yet! friendly. They have not disappointed us yet! More
by KJANOULIS
Employees Worked With
September 29, 2021
Great customer service! Easy to schedule appointment online . I always bring my car here for service and they never disappoint. online . I always bring my car here for service and they never disappoint. More
by mplascencia2
Employees Worked With
September 28, 2021
They are nice, good service, but they can be slow sometimes and hard to get on the phone sometimes and hard to get on the phone More
by adrianespraggins
September 24, 2021
Everyone was nice and very helpful to me. I will return to this dealership soon! to this dealership soon! More
by ndr_strng
Employees Worked With
September 23, 2021
Amanda was super sweet! She help me stay calm when I didn’t know what was wrong with my car. Very professional and great customer service! didn’t know what was wrong with my car. Very professional and great customer service! More
by kiajones
Employees Worked With
