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Serra Volkswagen

Birmingham, AL

4.4
1,336 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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1490 Center Point Pkwy

Birmingham, AL

35215

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Showing 1,336 reviews

September 07, 2021

Theo was very helpful and easy to make a deal with! I had to come in from several miles away and did most of the negotiating by phone. Theo was very responsive and respectful. More

by jharrdharr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Theodorick Todd
September 05, 2021

My experience with this dealership was very good! I was pleased with the service that was rendered to me! I will recommend this place to my family and friends! More

by richardhitt0844
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

The routine maintenance was very effortless and handled in a short time with courtesy and professionalism . The customer service was excellent and the staff members were professional. More

by spenone2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

Scott fuller was so welcoming and helpful when I came in to get my tire checked he assured me that it would be a quick little in and out process!! :) More

by jarvisdavis1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

My experience of service may this location was absolutely friendly and fast. The price was great and non questionable. I recommend this location to anyone. More

by dnaerobinson525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
August 22, 2021

Very informative. Courtesy of staff was extraordinarily and friendly. The facility was clean and well kept. My overall experience was great. The timing and expertise of the salesperson Theodoric Todd was i More

by phkimber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mortimer Virves
August 20, 2021

Customer service is the reason we came to this Volkswagen service. The ladies in service are fantastic! We called another Volkswagen dealership which is closer to our house but they never picked up the phone More

by KJANOULIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

i would like to thank u for my experience with fixing my car i must say you did a great job and im greatful for that thanks to all the mechanics who had a hand in it may God Bless each of you as well as the More

by anthonycowans10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Johnson
August 12, 2021

Matt is an absolutely awesome office representative. In addition to the end friendly and personable he is very knowledgeable. Serra Nissan is fortunate to have him as a member of their team. More

by reginald.hope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
August 09, 2021

Professional and good communication. The service preformed was done efficiently. Your team always is honest and up front about issues and wait times. I would recommend to friends. More

by JDRAKE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Henry
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