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Serra Volkswagen
Birmingham, AL
1,336 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,336 reviews
March 22, 2021
The service was wonderful, the seller agent gave me an excellent service. I received all the information that I requested. I appreciate the friendship environment excellent service. I received all the information that I requested. I appreciate the friendship environment More
by requenarealtor
Verified Customer
March 09, 2021
I love coming to this dealer because I never had to wait as long as other places I've brb to.. they remember me and treat me like family.. they never try to sell me and i don't need..everyone here is always as long as other places I've brb to.. they remember me and treat me like family.. they never try to sell me and i don't need..everyone here is always so nice More
by doriturner44
March 09, 2021
Bought my 2008 Nissan at Serra and they have done ALL my maintenance. I have over 100,000 miles and still amazing!! All I have had to do is general maintenance until the other day they changed my oil pan. I maintenance. I have over 100,000 miles and still amazing!! All I have had to do is general maintenance until the other day they changed my oil pan. I think that speaks well of the reliable Nissan and the highly qualified, courteous knowledgeable service at Serra. And their shop is super clean. More
by jenny
March 09, 2021
Great service and desire to help with the whole process of getting financing and making sure that I was satisfied with my choice of vehicle. of getting financing and making sure that I was satisfied with my choice of vehicle. More
by haledavid299
March 05, 2021
Excelente concesionaria y un excelente personal muy amables todo están a la disposición para ayudarte es mi concesionario favorito y mi familia está feliz con el nuevo vehículo amables todo están a la disposición para ayudarte es mi concesionario favorito y mi familia está feliz con el nuevo vehículo More
by luisenriqueh618
Employees Worked With
March 02, 2021
I am very please with the service I received while having my car service the staff is very friendly and prompt and knowledgeable and the wait time is very quick my car service the staff is very friendly and prompt and knowledgeable and the wait time is very quick More
by kblkennedy88
Employees Worked With
March 01, 2021
Serra Nissian make sure there customer are taking care of. The staff members in service come and let you know was going on with your vehicle and ask what would you like to do. of. The staff members in service come and let you know was going on with your vehicle and ask what would you like to do. More
by treed08
Employees Worked With
February 16, 2021
Very friendly, helpful and fast! It's always a pleasure to take my Maxima to Serra's service department! Couldn't ask for anything more! to take my Maxima to Serra's service department! Couldn't ask for anything more! More
by clkey2001
January 27, 2021
Very friendly people on time service willing to work with you answer all your questions nice and clean always call you back friendly people I will recommend this place to anyone you answer all your questions nice and clean always call you back friendly people I will recommend this place to anyone More
by willie62earl
Employees Worked With
