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Serra Volkswagen
Birmingham, AL
1,360 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,360 reviews
June 27, 2020
I brought my car in for an 80,000 mile oil change and other needed work and was extremely pleased with the service. This is a very well run service department! other needed work and was extremely pleased with the service. This is a very well run service department! More
by westersbaa
Verified CustomerEmployees Worked With
Derek did the work on my car and everything was taken care of., Kori Green
June 27, 2020
Love this place my service team rocks every time always friendly fast service and always professional the guys in service truly makes a long day short. friendly fast service and always professional the guys in service truly makes a long day short. More
by LH7810
Employees Worked With
Other Employees :
Matthew Henry, Kori Green, Mortimer Virves
June 25, 2020
I really love my new 2020 Volkswagen Tiguan and I really appreciate these guys for helping me getting my new vehicle and I really appreciate it!!!!! appreciate these guys for helping me getting my new vehicle and I really appreciate it!!!!! More
by vmhamilton20
Employees Worked With
Other Employees :
Jessie Bender , Brian Thompson, Kyle Towner
June 19, 2020
Very pleased with our experience at Serra Volkswagen! They were very respectful and easy to work with! They took great care of us and I would buy from them again! They were very respectful and easy to work with! They took great care of us and I would buy from them again! More
by Ketchamrt
Employees Worked With
June 19, 2020
Their service department is friendly and attentive and did a great job taking care of my car I will definitely be back for more service did a great job taking care of my car I will definitely be back for more service More
by Jkldrum
Employees Worked With
June 18, 2020
VW Service I've been a customer for the past 20 plus years. The Serra Group runs like a well-tuned automobile. the prices have changed for the better in the se I've been a customer for the past 20 plus years. The Serra Group runs like a well-tuned automobile. the prices have changed for the better in the service department. Thanks. More
by brianbrianford
Employees Worked With
Kori Green
June 17, 2020
Great Service Whenever I come to have my truck serviced, I'm always met with a friendly smile. When I leave, I'm happy with the service they provide. Whenever I come to have my truck serviced, I'm always met with a friendly smile. When I leave, I'm happy with the service they provide. More
by mstammydc
Employees Worked With
June 16, 2020
Absolutely Awesome! I searched online for the automobile I wanted to buy, and found it at Serra Volkswagen. I must say that this was my best car shopping experience ever I searched online for the automobile I wanted to buy, and found it at Serra Volkswagen. I must say that this was my best car shopping experience ever. They were professional, polite, and went above and beyond to make sure I purchased the vehicle I wanted. They even came to my office for me to sign my paperwork. Way to go Serra Volkswagen, you have a great team! Thank you! More
by rbraswell
June 11, 2020
Excellent service, always friendly and the staff is always helpful and goes beyond to satisfy the customer needs. Also service is always fast and hardly any wait times always helpful and goes beyond to satisfy the customer needs. Also service is always fast and hardly any wait times More
by ANDREWBURKETT1992
Employees Worked With
Other Employees :
Brian Thompson, Kyle Towner, Stephanie Ayala, Angie Hester
June 10, 2020
I love it there my service is always done right and every one always has a excellent attitude I definitely recommend these guys to service your car one always has a excellent attitude I definitely recommend these guys to service your car More
by Customer
Employees Worked With
Other Employees :
Umair Rehman, Anthony Alston, Xavier Johnson, Mortimer Virves, Timothy Bowman
