Serra Volkswagen

Bought a used 2014 Passat. Had a recall on it. The service team had the part in stock and got me in very quickly, within a couple of days. They said it would take approximately 45 min. From the time service team had the part in stock and got me in very quickly, within a couple of days. They said it would take approximately 45 min. From the time I got there until I left it was exactly 45 min. It was nice that they were on time and got it fixed quickly. Also appreciated that they reached out to me after the service to make sure I was satisfied. Obviously they have great customer service. More

The People there are very nice 👌 and make You feel comfortable. Very clean place and they try really hard to get You a nice car 🚗. I am happy 😊 about My purchase. comfortable. Very clean place and they try really hard to get You a nice car 🚗. I am happy 😊 about My purchase. More

My experience was awesome. My car was ready within the timeframe they said it would be and I was able to pick up same day timeframe they said it would be and I was able to pick up same day More

Staff was very nice and did everything to fix my issue. Matt explained they issue in detail and the steps he took to get if solved Matt explained they issue in detail and the steps he took to get if solved More

Fast service was received. Amanda was wonderful in checking my car in and was friendly & knowledgeable in answering my questions regarding oil change. Service waiting area was comfortable and inviti checking my car in and was friendly & knowledgeable in answering my questions regarding oil change. Service waiting area was comfortable and inviting More

The staff at the Service department were nice and respectful. The customer lounge was also comfortable while waiting for the car. Most importantly, my car was fixed! respectful. The customer lounge was also comfortable while waiting for the car. Most importantly, my car was fixed! More

Excellent service! I have taken all my vehicles to them over the years for service. I’ve also purchased several vehicles and the family too over the years for service. I’ve also purchased several vehicles and the family too More

Another outstanding visit to Serra Nissan service department Took my 2016 Titan XDin to Serra for a check engine light code. Due to the nature of the diagnosis it took longer to make the repair than I had antici Took my 2016 Titan XDin to Serra for a check engine light code. Due to the nature of the diagnosis it took longer to make the repair than I had anticipated. But Serra provided me with a rental car and kept up to date on the progress of the repair. Best service department I have ever dealt with! More

I contacted dealership before lunch & by the time I arrived, they had the car waiting & ready to test drive. They were willing to stay within our budget. I will defiantly use this dealership again. arrived, they had the car waiting & ready to test drive. They were willing to stay within our budget. I will defiantly use this dealership again. More

Excellent Service Fast service Had oil change and tires rotated. Was not at dealership very long. Clean waiting area. Helpful service writer. Found low battery cra Fast service Had oil change and tires rotated. Was not at dealership very long. Clean waiting area. Helpful service writer. Found low battery cranking amps on car battery. More