Serra Volkswagen

Good customer service , friendly people. They really were professional. They greeted me with a friendly smile. I would recommend them to all of my family and friends , friendly people. They really were professional. They greeted me with a friendly smile. I would recommend them to all of my family and friends More

This is a place I choose to never ever do business with again because of my bad experience with their company. Make sure to ask for paperwork that the car has passed inspections beforehand. Be sure to test again because of my bad experience with their company. Make sure to ask for paperwork that the car has passed inspections beforehand. Be sure to test drive the vehicle up a hill as well as have a mechanic look under the hood outside of Serra personal mechanic.( Get a 2nd opinion). Cody Mcghee was an outstanding salesman that finally made sure I was refunded my money in full with no pressure to buy another vehicle. If you chose an SUV and it runs hot on you in less than two hours be prepared to put up a fight to get a refund on a car sold As Is even if the transmission or engine fails. The manager tried to convince me all he could do was use my money as credit to another vehicle. This is not true. Demand a refund immediately. It took them 5 days to refund me and I had to complain to get my voice heard. That is why in my experience a single mother of 3 I'd advise you other single mother's reading this to learn from my mistake. More

Scott was extremely helpful and kind during my visit to Serra. They changed my oil in my Pathfinder. I did not have a long wait time. I appreciated the help and their promptness. Serra. They changed my oil in my Pathfinder. I did not have a long wait time. I appreciated the help and their promptness. More

patient with all clients and have a safe and good place to keep kids having fun and safe at the same time. and very clean. to keep kids having fun and safe at the same time. and very clean. More

Serra is wonderful! They work with you diligently! They believe in allowing you to leave their company with quality car! I love going to Serra for my transportation needs! believe in allowing you to leave their company with quality car! I love going to Serra for my transportation needs! More

Amazing Great dealer they always find a way to give you the best! They try to sell the best car that fits your needs as well as your budget. Great dealer they always find a way to give you the best! They try to sell the best car that fits your needs as well as your budget. More

Great sales person and loved that the truck was delivered. But the pictures did not show the damage to the front and rear bumper. If it would have been shown I would have done different. But still delivered. But the pictures did not show the damage to the front and rear bumper. If it would have been shown I would have done different. But still overall happy just $400 to have the bumpers fixed. Truck has less than 10k miles. More

Javier was the best sales person i could ever ask for he made sure i was comfortable and my wants of a car were met threw the whole process his personality is through the roof !!I loved my first experience made sure i was comfortable and my wants of a car were met threw the whole process his personality is through the roof !!I loved my first experience at Serra Nissan he was the big part of it he is a perfect fit for your company More

I love the service team! Kori is the best! Everytime I go in with questions or call she is always so sweet. My service is always a good one! in with questions or call she is always so sweet. My service is always a good one! More

The staff was professional, courteous knowledgeable and had an appointment for my vehicle to be serviced the information was in the system correctly and I was notified when it was ready the service was don had an appointment for my vehicle to be serviced the information was in the system correctly and I was notified when it was ready the service was done in a timely manner More