
Serra Volkswagen
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,336 reviews
I have been in the country for 4 weeks and was looking for a car. The guys and gals at Serra looked after me and went the extra yard to help me into a fantastic car. Couldn’t be happier with my wheels and for a car. The guys and gals at Serra looked after me and went the extra yard to help me into a fantastic car. Couldn’t be happier with my wheels and the exceptional service. More
I was pleased with service because I was in and out.I I was pleased with service because I was in and out. I did notice a few days later that my windshield was cracked. I know it wasn't before I bought I was pleased with service because I was in and out. I did notice a few days later that my windshield was cracked. I know it wasn't before I bought my truck in to have it serviced More
Easy, fair fast Ricardo, literally went the extra mile for me! He delivered my new car to Nashville when I could not find one in my local market. All aspects of my e Ricardo, literally went the extra mile for me! He delivered my new car to Nashville when I could not find one in my local market. All aspects of my experience were very professional. More
My sales agent Angel Borja was superb. The car I bought had a strong smoke smell and had some light stains on the seats. Angel told me to bring the car back and he would have it detailed, and I did and was had a strong smoke smell and had some light stains on the seats. Angel told me to bring the car back and he would have it detailed, and I did and was met by Service rep Amanda who was very nice and accommodating. Everyone was kind and polite. More
It was great . They went the extra mile to make sure my car was takened care of. The staff is very professional and friendly. I am very satisfied with their service. car was takened care of. The staff is very professional and friendly. I am very satisfied with their service. More
I love the convenience of having my vehicle picked up for service and delivered back to me after completion. Quick and easy process. Thank you service and delivered back to me after completion. Quick and easy process. Thank you More
Quality of service The service was on time, friendly & professional. The staff was knowledgeable about what needs to be done & kept me updated about progress of the wor The service was on time, friendly & professional. The staff was knowledgeable about what needs to be done & kept me updated about progress of the work being done. More
Amazing as always I have many VW and Audi TDI's serviced and it is absolutely amazing how fast and professional they are at Serra Volkswagen. It is one extreme to anoth I have many VW and Audi TDI's serviced and it is absolutely amazing how fast and professional they are at Serra Volkswagen. It is one extreme to another compared to my experience with Audi at Grants Mill. My average turn around for a warranty item at Serra is 1 day. It is a solid month for same type warranty work at the Audi dealership. More
The staff was very knowledgeable about my situation. The technician went out his way to show me what the issue was. Awesome group to work with. technician went out his way to show me what the issue was. Awesome group to work with. More