
Serra Volkswagen
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Had a slight service issue with my oil light coming on. Service technician was able to resolve the problem and helped me to understand exactly what was going on. Great service and excellent communication. Service technician was able to resolve the problem and helped me to understand exactly what was going on. Great service and excellent communication. More
Very helpful on providing all the needs you have and very friendly respectful to their customers waiting times are ok but could be. Better but everything is wonderful friendly respectful to their customers waiting times are ok but could be. Better but everything is wonderful More
great I really dont want to wright anything and you should not make people wright in this section. If they want to they will don"t make it something that I really dont want to wright anything and you should not make people wright in this section. If they want to they will don"t make it something that you have to do. If it comes up like this again I will not say anything. More
Great service! They provided a complimentary car ride to and from the dealership. Also they get the job done right without any hassle. Kori is always so helpful and answers all my questions and from the dealership. Also they get the job done right without any hassle. Kori is always so helpful and answers all my questions More
I have been in the country for 4 weeks and was looking for a car. The guys and gals at Serra looked after me and went the extra yard to help me into a fantastic car. Couldn’t be happier with my wheels and for a car. The guys and gals at Serra looked after me and went the extra yard to help me into a fantastic car. Couldn’t be happier with my wheels and the exceptional service. More
I was pleased with service because I was in and out.I I was pleased with service because I was in and out. I did notice a few days later that my windshield was cracked. I know it wasn't before I bought I was pleased with service because I was in and out. I did notice a few days later that my windshield was cracked. I know it wasn't before I bought my truck in to have it serviced More
Easy, fair fast Ricardo, literally went the extra mile for me! He delivered my new car to Nashville when I could not find one in my local market. All aspects of my e Ricardo, literally went the extra mile for me! He delivered my new car to Nashville when I could not find one in my local market. All aspects of my experience were very professional. More
My sales agent Angel Borja was superb. The car I bought had a strong smoke smell and had some light stains on the seats. Angel told me to bring the car back and he would have it detailed, and I did and was had a strong smoke smell and had some light stains on the seats. Angel told me to bring the car back and he would have it detailed, and I did and was met by Service rep Amanda who was very nice and accommodating. Everyone was kind and polite. More
It was great . They went the extra mile to make sure my car was takened care of. The staff is very professional and friendly. I am very satisfied with their service. car was takened care of. The staff is very professional and friendly. I am very satisfied with their service. More