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Serra Volkswagen - Service Center

Birmingham, AL

4.5
991 Reviews

991 Reviews of Serra Volkswagen - Service Center

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April 02, 2019

Haven't been to the dealer in a long time.. And I also haven't been both the knowledge and professionalism that I was greeted with there. My business has been earned. And here are a few more wor More

by necronomikyle666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2019

Great service . Went above my expectations. I got my first service free and the next one will be also. I can also get my 3rd and 4th service discounted. More

by ginaferguson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell. Nate Schuster
April 01, 2019

Oil Change Services was done in a timely manner. She gave me a set time and my car was ready within that time. Got a good deal on services as well. More

by LEELEI80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
April 01, 2019

Perfect 10 Across the Board! I can tell you the service was excellent and fast! I really have nothing else to say but thank you so much for the great experience! More

by tobiassharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rita Owens
March 30, 2019

Good working people, amazing customer service They attended you well and asked and checked up on you to make sure you were doing fine, greeted you in a nice way friendly. More

by BARTOLOMENDOZA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2019

Time wise Great and efficient. Friendly staff, clean facilities, nice play area for children and snacks and tv for adults. Keep up the great work and thank you More

by stormi_boddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rita Owens
March 29, 2019

Very Nice people excellent customer services I had a great experience with the company. They had all the answers that I needed and I was very please with everything. Great people More

by charmainewilliams16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Johnson, Venson Lavender, Kyle Towner
March 28, 2019

Excellent! Excellent service! Very timely! I made my appointment online and was in and out in an hour. Everyone was very helpful. Thanks and I will recommend to More

by westersbaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
March 28, 2019

Courteous Convenient Fast and Friendly The team was especially great. They answered all my questions and made the transition from & to my vehicle As convenient they possibly could. I co More

by mconner2428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claire, Kori Green
March 27, 2019

Good customer service I given all stars because they are professional customer service is awesome. I will tell everyone to go to Serra Volkswagen they won't be disappointed More

by nikitahatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxine, Kori Green, Jasmine Brown
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