Serramonte Ford

Stellar car buying experience! My sales specialist, Tin Le, went above and beyond expectations in providing a first class experience selling me an excellent used car that is absolut My sales specialist, Tin Le, went above and beyond expectations in providing a first class experience selling me an excellent used car that is absolutely essential for me to stay healthy during this COVID-19 outbreak. I highly recommend anyone interested in buying a car to go see Tim at Serramonte Ford where their "no haggle" policy made the deal a fair and straight forward experience. More

This is my first car in California, Mr. Martin gave me great help. He always with smile and provide responsive service and answer for my questions. great help. He always with smile and provide responsive service and answer for my questions. More

Straight forward, honest, and willing to work with you from start to finish. David Martin has been one of the nicest salesman ever to me! from start to finish. David Martin has been one of the nicest salesman ever to me! More

Sean was the most knowledgeable and honest sales professional I encountered when shopping for my new F150. He clearly has a passion for the vehicles and sells. His approach was to first understand professional I encountered when shopping for my new F150. He clearly has a passion for the vehicles and sells. His approach was to first understand my use case and needs when it came to the vehicle. He didn't just data dump and pitch me. Negotiations were fair and above board. I left feeling great about my purchase. This says a lot. I went to two other local Ford stores and walked out due to aggressive tactics and "bait and switch" advertising. Folks like Sean are what the Auto industry needs to change the perceptions that public at large holds. I highly recommend Sean Mclaughlin. He rand the whole process from introduction, education, test drive, price negotiation, trade negotiation, and financing options. I wasn't passed around to a bunch of different people. He closed a deal that was a win-win. I appreciate that the GM Matt Shone gives his sales pros this level of autonomy and agency. It was a great experience. More

For such a big dealership it was a chill experience and the staff seems to be a bunch of friends. I had to ask a ton of questions but Tin walked me thru it and I ended up with a great deal. the staff seems to be a bunch of friends. I had to ask a ton of questions but Tin walked me thru it and I ended up with a great deal. More

I couldn’t have asked for a better buying experience. The team was helpful and responded quickly to all my questions. Highly recommended!!! Thank you! team was helpful and responded quickly to all my questions. Highly recommended!!! Thank you! More

Car leasing experience with David Martin @ Serramonte Ford I previously leased a car through David Martin at Serramonte Ford, and when my lease term was coming to an end, I contacted David to go over what my o I previously leased a car through David Martin at Serramonte Ford, and when my lease term was coming to an end, I contacted David to go over what my options were. David is as professional as they come, and so I was looking forward to working with him again. He makes the entire process stress-free and easy, which is important when it comes to car buying/leasing. I ultimately turned in the car I was leasing and signed a lease on a new Ford Fusion after a few hours of discussing different options and going on test drives. The entire transition was seamless, and I can’t imagine car shopping elsewhere. I highly recommend consulting with David before making any car-related decisions because he tells it like it is and doesn’t beat around the bush. More

David Martin is the Answer to Finding Your Next Vehicle He does the work for you and earns your business in the most professional way possible. He made shopping online for a vehicle so easy. He does the work for you and earns your business in the most professional way possible. He made shopping online for a vehicle so easy. More

Mi nueva ranger Muy buen servicio, el personal muy atento, iba por un carro usado por que no pensé que calificaría para un nuevo, y o sorpresa salí con mi ranger nuev Muy buen servicio, el personal muy atento, iba por un carro usado por que no pensé que calificaría para un nuevo, y o sorpresa salí con mi ranger nueva. More

Great customer service. Also David did everything to land me on the perfect vehicle. He was a very huge help.also very patient and attentive! me on the perfect vehicle. He was a very huge help.also very patient and attentive! More