Sean McLaughlin

Great service. Fast and knowledgeable. Had all paperwork ready to go. Very helpful staff. I have read about some dealers taking advantage of customers especially t Fast and knowledgeable. Had all paperwork ready to go. Very helpful staff. I have read about some dealers taking advantage of customers especially those buying Mavericks I had a great experience with this dealer. They followed through with everything we agreed on. Great job. More

Helpful 0

Report | Print

I have bought cars from this dealership for years and they always professional and gives excellent customer service, Sales and Service! I’ve been recommending this dealership to my friends and families. they always professional and gives excellent customer service, Sales and Service! I’ve been recommending this dealership to my friends and families. Keep up the good work! More

Helpful 0

Report | Print

The staff there very friendly and approachable.And the show room floor and other area of dealership very clean show room floor and other area of dealership very clean More

Helpful 0

Report | Print

Great overall experience. I was greeted within the first 30 seconds of walking in the door. The process from test driving, to question answering, to walking out the door with a new truck was seamless. 30 seconds of walking in the door. The process from test driving, to question answering, to walking out the door with a new truck was seamless. More

Helpful 0

Report | Print

Excellent service. Not my first car from Serramonte Ford. Always a great experience. Everyone is very knowledgeable and answered all the questions I had to ask. Always a great experience. Everyone is very knowledgeable and answered all the questions I had to ask. More

Helpful 0

Report | Print

We informed Sarromonte Ford several weeks back what we were looking for and Sean McLaughlin kept us on his list and found our car! Awesome work! were looking for and Sean McLaughlin kept us on his list and found our car! Awesome work! More

Helpful 0

Report | Print

Sean was the most knowledgeable and honest sales professional I encountered when shopping for my new F150. He clearly has a passion for the vehicles and sells. His approach was to first understand professional I encountered when shopping for my new F150. He clearly has a passion for the vehicles and sells. His approach was to first understand my use case and needs when it came to the vehicle. He didn't just data dump and pitch me. Negotiations were fair and above board. I left feeling great about my purchase. This says a lot. I went to two other local Ford stores and walked out due to aggressive tactics and "bait and switch" advertising. Folks like Sean are what the Auto industry needs to change the perceptions that public at large holds. I highly recommend Sean Mclaughlin. He rand the whole process from introduction, education, test drive, price negotiation, trade negotiation, and financing options. I wasn't passed around to a bunch of different people. He closed a deal that was a win-win. I appreciate that the GM Matt Shone gives his sales pros this level of autonomy and agency. It was a great experience. More

Helpful 0

Report | Print

Great Service Excellent service!! Sean McLaughlin was able to answer all my very detailed questions regarding tow vehicles. He explained some important safety de Excellent service!! Sean McLaughlin was able to answer all my very detailed questions regarding tow vehicles. He explained some important safety details I was not aware of to help me make the right choice. He was knowledgeable and thorough. He was also very quick to respond when I called. This was a great experience! More

Helpful 0

Report | Print

My first car purchase from a dealer was smooth, thanks David David from Serramonte Ford gave me the best Customer Service I’ve ever gotten. He truly knows how to connect with the customer and fullfill needs. Not David from Serramonte Ford gave me the best Customer Service I’ve ever gotten. He truly knows how to connect with the customer and fullfill needs. Not only was his customer service professional but also his personally made me feel comfortable while purchasing my first car from a dealer. David explained everything nice and clear. I would highly recommend him to family and friends. More

Helpful 0

Report | Print