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Shaheen Chevrolet
Lansing, MI
263 Reviews
Family owned since 1970
Top 100 dealer in the country
Excellent inventory options with all models
Quick Lube & Tire Center
Certified Service
Collision Center
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 263 reviews
March 04, 2024
Excellent as usual! !! Ben Behnke had every thing ready to sign when we came in, even the insurance on our new 2024 Equinox RS! Extended warranty went smoothly too. !! Ben Behnke had every thing ready to sign when we came in, even the insurance on our new 2024 Equinox RS! Extended warranty went smoothly too. Your crew really know what they are doing! We will always buy our cars from Shaheen Chevy. This is the 3rd car I brought from Ben (Camaro SS, Corvette C8, Equinox) and I've lost count how many we have gotten from Sheheen Chevy ( I think 4 or 5 now) My mother-in-law and son have also boughten cars at Shaheen on my recommendation. Also always have my cars serviced at Shaheen Chevy too (Very honest crew) Too bad there are not 10 stars! More
by taddladuke
February 16, 2024
I had recommended maintenance done on my truck. Had brake pads and rotors replaced also. I've never had issues with Shaheen's service department - they've always treated me with respect until this Had brake pads and rotors replaced also. I've never had issues with Shaheen's service department - they've always treated me with respect until this time. It took them 2 full days and a weekend to get it all done. I was expecting to get my truck back in the afternoon of the day of service - that's why I made the appointment and dropped the truck off the night before. I hadn't planned on them keeping it over the weekend and finishing it up on Monday late afternoon. I needed the truck to get to work on Monday, but that didn't happen and I had to take my husband's truck. Once they finished with my truck, I had to take time off work, go pick up my husband at home in Eaton Rapids, and drive back to Lansing. The one thing I have bad to say is that everything wasn't customer friendly. You don't talk with any one via phone now, it's done via texting now, they don't accept payment over the phone, and I only talked 3 minutes with Cheddar when he checked my truck in and most of that time was him sending text messages to me to accept the work report. No other phone calls, everything was via text. I didn't care for it. They texted for cost and I wouldn't see it because I'm working during .the day and not waiting by my cell phone for a text to come from the service department. I've never experienced this kind of customer service, if you call it that. Very unfriendly and impersonal. When I dropped the truck off, there was several people standing around, but no one greeted me or the other 2 people that were ahead of me. I went and stood by a service representative's desk and he finally looked away from his computer screen and said someone will be with you in a minute - 5 minutes later I finally got to pull my truck in and talk with Cheddar. I found this whole experience a nightmare. More
by mddchevy
Employees Worked With
Cheddar
February 15, 2024
John Korrey was a pleasure to work with buying our car. very easy to work with and was able to answer all of our question. Thanks John for helping us out very easy to work with and was able to answer all of our question. Thanks John for helping us out More
by todd.collinson
Employees Worked With
February 01, 2024
Have dealt with “Shaheen Chevrolet” for several years and are always satisfied with both the quality of my vehicles and the service provided by the dealership. are always satisfied with both the quality of my vehicles and the service provided by the dealership. More
by Gleasons2
January 27, 2024
The staff at Shaheen is FANTASTIC! This is the second car I have purchased from this saleman. I sought him out at the dealership simply because my prior purchase from him went so smo This is the second car I have purchased from this saleman. I sought him out at the dealership simply because my prior purchase from him went so smoothly! More
by caroljones8710
Employees Worked With
December 22, 2023
Dave Hanna and the staff at Shaheen were very patient with us as we worked through some tough decisions about what to buy. The buying experience could not have been easier. This is the second car we've p with us as we worked through some tough decisions about what to buy. The buying experience could not have been easier. This is the second car we've purchased there and we will be doing it again when the time comes to replace one in the future. More
by Immekuk
December 20, 2023
This was the easiest vehicle buying experience I have ever had! Tyler Howe has always been a pleasure to work with and I won't trust anyone else when it comes to getting me into a Chevy. This is the thir ever had! Tyler Howe has always been a pleasure to work with and I won't trust anyone else when it comes to getting me into a Chevy. This is the third vehicle he has sold me and I couldn't be happier. Job well done team! More
by Sbrandenburg44
Employees Worked With
Tyler Home
October 31, 2023
Our relationship with Tobbie Lansdell and Shaheen Chevrolet has been exemplary. We have had the opportunity and pleasure to work with Tobbie for many years, purchasing 5 new vehicles under his exper Chevrolet has been exemplary. We have had the opportunity and pleasure to work with Tobbie for many years, purchasing 5 new vehicles under his expertise and guidance. His knowledge of the overall products, accessories, and car industry in general is outstanding and allows him to navigate clients through the entire process in an amazingly efficient manner, addressing every detail imaginable. Without question, we are truly a satisfied customer and look forward to continuing our relationship with Tobbie and Shaheen Chevrolet in the years ahead. More
by john.sandrafisher
June 23, 2023
My sells person Dylan Sells great guy I bought 2 vehicles from him so far Great experience. keep up the Great work Dylan. hope to visit again in the future vehicles from him so far Great experience. keep up the Great work Dylan. hope to visit again in the future More
by amos4458
Employees Worked With
Joe Green, Dylan Sells
