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Shaheen Chevrolet

Lansing, MI

4.8
262 Reviews
Family owned since 1970 Top 100 dealer in the country Excellent inventory options with all models Quick Lube & Tire Center Certified Service Collision Center
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632 American Rd

Lansing, MI

48911

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Showing 262 reviews

August 25, 2022

The best service in Lansing Michigan the employees are very knowledgeable and friendly and go out their way to help and assist you in any way that they can always Pleasant More

by VIVBURNETTE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Feister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Williams
August 12, 2022

Have purchased or leased several vehicles over the years from Shaheen Chevrolet. Staff has always been friendly and very helpful with the purchases/leases and Mark Betcher is the salesperson I go to. More

by wrogers26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Betcher
Aug 15, 2022 -

Shaheen Chevrolet responded

Thank you wrogers26! Mark Betcher is professional, friendly and knowledgeable. Thank you for continuing to shop with Mark and Shaheen Chevrolet!

July 18, 2022

Salesperson Richie Schultz was great. Honest with no BS. They workedcwith me on the price and the deal was done very quickly. More

by hicksmi123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Shaheen Chevrolet responded

Thank you hicksmi123 for your positive review and we are thankful your experience was a good one!

June 29, 2022

Richie Schultz rocks great guy good energy plus he’s a musician.Thank you for patience and we appreciate you. More

by Kwill9583
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Shaheen Chevrolet responded

Thank you for bringing your business to Richie Schultz and the Shaheen Team!

June 28, 2022

I drove into Sheheen yesterday without an appointment very upset about car trouble and although it was already 1 P M the team did everything, they could to make sure that all of the problems were solved More

by Gypsywoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Feister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Shaheen Chevrolet responded

Gypsywoman, wow, so great to hear you had such a positive and helpful experience with Chevy Service Advisor John Feister and our Certified Service Shaheen Team. Thank YOU for your business and taking the time to express what a great experience you had.

June 01, 2022

I was in for a oil change, filter, and tire rotation. I arrived at my appointment time and within minutes was taken in to have the work. I also had my car appraised to either sell or trade in. The dea More

by josieparrott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2022 -

Shaheen Chevrolet responded

Thank you Josie! Appreciate your business and review!

April 16, 2022

I want to say this dealership is great at selling you a vehicle. I have been a long time customer here but may never buy here again. If you bring you vehicle in to get fixed under warranty you may not b More

by truck guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Feister
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Shaheen Chevrolet responded

Truck Guy, we apologize for any inconvenience we may have caused you. We do have a courtesy vehicle and are happy to take you where you need to go. Our service manager has been made aware of your review and experience. Thank you

April 13, 2022

Polite staff. Communicative. Explained details clearly. Forgot to mention increase of price of oil change until done with job!!!! 😔 More

by Beatrice.Guty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Williams
Apr 16, 2022 -

Shaheen Chevrolet responded

Beatrice, thank you for bringing your vehicle to Shaheen Chevrolet of Lansing for your service needs we appreciate it!

April 03, 2022

Didn't fix the problem had to take it back a week later for the same issues. Rotated my tires but didn't reset them so now my car doesnt know what tire is where. More

by Alfaroa7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Wagner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Shaheen Chevrolet responded

Dale, our service manager has been made aware of your review and we will be reaching out to you shortly. Thank you for the feedback.

Apr 04, 2022 -

Shaheen Chevrolet responded

Dale, please contact Ross Hagfors directly at 517-272-6581 so we can talk through your experience and make things right. Thank you!

April 02, 2022

Lugnuts on our tire did not get bolted down. Almost lost a tire with my family in the vehicle. More

by Wolfy_17
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garrett Cairns
Apr 02, 2022 -

Shaheen Chevrolet responded

We apologize for any concerns we may have caused. Our Service Manager Tom Hernly is aware of your concerns & review. Can you please contact us directly so we can make this right? 517-394-0330.

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