Shaheen Chevrolet - Service Center

We bought a used 2016 Diesel Silverado with 62,000 miles on it at a different Chevrolet dealership. 4 days later the check engine light came on. Took it to Shaheen Chevrolet. We had 2 blown head gaskets, ne on it at a different Chevrolet dealership. 4 days later the check engine light came on. Took it to Shaheen Chevrolet. We had 2 blown head gaskets, needed a new radiator and a new turbo charger. The dealership we bought the truck from said we should have bought the almost $800.00 year warranty. They would not help in any way with our $14,000 repair bill. Dale Wagner, assistant service manager at Shaheen contacted Chevrolet and they agreed to pay $10,000. The Diesel mechanic, Nick worked non stop on our truck. When we picked up our truck it was in perfect working condition. Thank you to Dale and Nick at Shaheen for making this horrible experience more pleasant. If you need any service work done, especially on a diesel go to Shaheen and let Nick do your repairs. He is awesome!! Thank you again Shaheen Chevrolet. More

Caitlin was proficient and did immediate follow-up when the technician could not diagnose the problem on the initial analysis. Vehicle was returned with brake shoe dust all over the left rear wheel, which the technician could not diagnose the problem on the initial analysis. Vehicle was returned with brake shoe dust all over the left rear wheel, which I would have expected to be cleaned for over $700 for brakes. More

Everything was fine, well done and on time nothing more to say. Thanks for asking twice. to say. Thanks for asking twice. More

While I did have a little trouble in the beginning getting my title, Jason Cords was able to take care of the issue and make things right. getting my title, Jason Cords was able to take care of the issue and make things right. More

We have dealt with Dan for many years and he is always helpful and keeps us well informed about what is being done to our car. helpful and keeps us well informed about what is being done to our car. More

Everybody seemed annoyed to help, the girl who helped direct me when i pulled In my car was rude. The whole point i came in for was an automatic starter, they kept my car for the night came back the next direct me when i pulled In my car was rude. The whole point i came in for was an automatic starter, they kept my car for the night came back the next day and all they did was connect my new key fob to my car. Didn’t tell me they weren’t able to do what i wanted. I said I wanted the automatic start i had The money and they said to take my car and they would call me and never received a call. It was the entire environment nobody wanted to help me i felt And stood around before i got Any help. More

My Equilnox, 2020 needed a brand new hose and waited entire month to be repaired. Not happy at all. Dale, Never apologized for the delay. entire month to be repaired. Not happy at all. Dale, Never apologized for the delay. More

They did a big price increase for oil change originally $60 now it is $110 without even telling me, they left all their unsanitary stuff in my seat and on my steering wheel, they are too big for customer s $60 now it is $110 without even telling me, they left all their unsanitary stuff in my seat and on my steering wheel, they are too big for customer service and care!! I added this a couple hours later... that they didn't even check my tire pressure and rotate my tires ( even have a picture of my tire pressure but it will not let me post it) look at all the one star ratings.. always the same excuse. More

Dan Williams Working with Dan to resolve issues has always been a good experience. Even though the outcome was not always in my favor, Dan was prompt and consider Working with Dan to resolve issues has always been a good experience. Even though the outcome was not always in my favor, Dan was prompt and considerate. Thanks to all at Shaheen’s More