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Shawnee Mission Kia

Overland Park, KS

Overview
Employees
Reviews
Vehicles
4.6
1,168 Reviews
Shawnee Mission Kia is Kansas City's leading Kia dealer in the number of new Kia's sold! Shawnee Mission Kia's service department is ranked as the #1 Customer Satisfaction Kia Service Department in the region! With your confidence and support Shawnee Mission Kia earned Kia's Presidents Award a distinctive honor that only 21 of the 640 Kia dealers have earned nationwide! In addition to its new Kia sales department Shawnee Mission Kia has pre-owned cars a Guaranteed Credit Approval Program. Easily BUY or TRADE with AcceleRide! Remember we're just a Short Drive from I-35.
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7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 1,168 reviews

August 14, 2026

They lack communication, they offer empty promises, and they are not timely. This is very common with this dealership. Thumbs down! More

by janecannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Goni
Print
Aug 21, 2026 -

Shawnee Mission Kia responded

Jane, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

August 13, 2026

Everyone was very friendly and always greeted us immediately when entering. Our sales person made time for us, each time we entered and if he was unavailable would make sure we were taken care of. More

by cindypflumm.watts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tab Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2026 -

Shawnee Mission Kia responded

Our team enjoyed welcoming you each time you visited and ensuring you were well cared for during your purchase. Enjoy every drive in your new Kia Sorento.

August 08, 2026

Wonderful experience here - came for maintenance and Amber made sure I understood not only what needed to happen, but why. No pressure, no upselling extra services, just honest help from someone who kno More

by jacobclewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Cantrell
Print
Aug 08, 2026 -

Shawnee Mission Kia responded

Your note about understanding both what needed to happen and why highlights our service department’s commitment to transparent care. Knowing you felt no pressure and trusted our technician’s honest advice means a lot to us. We’re grateful for the chance to help keep your Kia Sportage in top shape.

August 05, 2026

Service rep. Respectful and informative as well as transparent , listened to and answered all of my questions More

by craijo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca Jackson
Print
Aug 06, 2026 -

Shawnee Mission Kia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2026

Went for an oil change appointment. Got checked in quickly took about the amount of time I figured it would waiting to get my car back. Sales advisor was very nice and replaced my key b More

by squeekycharlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not good at remembering names.
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Aug 05, 2026 -

Shawnee Mission Kia responded

We’re glad the check-in process was quick and met your expectations. Our team is pleased we could replace your key batteries during the oil change appointment on your Kia Sportage. Your kind words and five-star rating mean a lot to our service department.

Aug 05, 2026 -

Shawnee Mission Kia responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shawnee Mission Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2026

I keep coming back for the great service, reasonable prices and friendliness! A stand-out from other Kia dealerships I have been to in the past! More

by rhidalgo36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca Jackson
Print
Aug 02, 2026 -

Shawnee Mission Kia responded

Thank you for returning for your Kia Forte service. We’re pleased our service, fair pricing, and friendly atmosphere set us apart from other Kia dealerships. We look forward to welcoming you back for your next maintenance visit.

August 01, 2026

They are always very friendly and communicative. They can text you updates if changes are needed to the service and have a comfortable lobby to wait in. More

by jamielin524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Print
Aug 02, 2026 -

Shawnee Mission Kia responded

It’s wonderful to know our team’s communication and friendly approach made your service visit stress-free. We’re glad the texts kept you informed and that you found the lobby comfortable. Thank you for trusting us with your Kia Seltos.

August 01, 2026

Friendly service finished on schedule. And liked their delivery service. Would. Return for service in the future More

by larry72464054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca , Jackson
Print
Aug 02, 2026 -

Shawnee Mission Kia responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2026

Everything went smooth. Jeff George did a great job explaining everything to us. The paperwork process went smoothly. More

by mrigdon1026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tab Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff George
Print
Jul 23, 2026 -

Shawnee Mission Kia responded

It’s great to hear the purchase process was smooth and that our team could clarify every detail. Congratulations on your new Kia Telluride. Enjoy every journey ahead.

July 22, 2026

Charged twice for an inspection that info was not given the first inspection and misdiagnosed my AC compressor going out instead it was a faulty wire leading to the resistor that was making the car overhea More

by Create a screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber
Print
Jul 26, 2026 -

Shawnee Mission Kia responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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