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Shawnee Mission Kia
Overland Park, KS
665 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 665 reviews
June 17, 2012
Nick has a laid back manner,using humor,which I appreciate. This illinated stress and pressure. I pull away from high pressure sales tactics. He was prompt in answering all questions. He seemed to appreciate. This illinated stress and pressure. I pull away from high pressure sales tactics. He was prompt in answering all questions. He seemed to fully understand my personal needs. More
by etta brant
Helpful June 15, 2012
Great experience for a first time buyer with little credit. Nick made it simple and managed all the road blocks for me. Even called after my purchase to make sure I was still happy. Title came two w credit. Nick made it simple and managed all the road blocks for me. Even called after my purchase to make sure I was still happy. Title came two weeks after I drove caroff lot. Tagged and titled same month! More
by jsm62769
June 07, 2012
My visit to Shawnee Mission Kia was great! My sales rep was Rocco and he make the whole process so easy. I went in thinking they would not be able to help me do to my credit, but they did everything than was Rocco and he make the whole process so easy. I went in thinking they would not be able to help me do to my credit, but they did everything than could to make me happy. They got me in the car I really wanted, with the payment I wanted...I would recommend to everyone to go see Rocco at SMK!!! More
by amanda79
Employees Worked With
Rocco Morando
June 01, 2012
T.O. was extremely nice, helpful and dedicated in getting me the vehicle that I wanted. He knew exactly what I wanted and never stopped looking for that perfect, pearl White Optima, with all the opt getting me the vehicle that I wanted. He knew exactly what I wanted and never stopped looking for that perfect, pearl White Optima, with all the options on it that I desired. He provided updates on which dealership had what we were looking for and didn't give up. He provided us with a nice loaner Optima until my vehicle was found. I couldn't ask for a better salesperson! He was never pushy and worked extremely hard. More
by Ucograd08
Employees Worked With
Thomson Omboga , Thomson "T.O" Omboga
May 28, 2012
Very helpful, friendly, and responsive. Recommend strongly. The process was simple because Thomas made it friendly, not like other dealerships I have dealt with, great experience. Thanks. strongly. The process was simple because Thomas made it friendly, not like other dealerships I have dealt with, great experience. Thanks. More
by jpitsenberger
Employees Worked With
Thomson "T.O" Omboga
May 27, 2012
“I am one car sale away from my bonus”, “We want to sell you this car”, “Make me an offer, my boss said no one is walking away this month. We’re selling everyone a car.” I can’t remember all the lines we we you this car”, “Make me an offer, my boss said no one is walking away this month. We’re selling everyone a car.” I can’t remember all the lines we were told. Test drove and found the car we wanted. Walked inside, sat down and got ready to negotiate. To my astonishment, the price we were initially offered was almost $1,000 over the sticker MSRP plus the $399 paper work processing fee. All this is before we even really started talking. Only a sucker pays MSRP or sticker price, but to jack it up another $1,000 with no explanation is ridiculous. Forget about asking to see the factory invoice, they print one from the internet. Ask about all the added fees such as hold back fee, advertisement fee, and who knows what else fee, and they are done with you. Oh, not to mention the sticker price included the delivery fee which they tried to add again with their initial offer. The general sales manager came over to talk fees with me, and he sat down and showed me the internet invoice price. Then he proceeded to tell me, “This MSRP plus the $399 paper work fee is what you will pay for the car or there is no deal.” I said thank you, shook his hand and went to Olathe KIA and bought the same car for $2,000 less, all after hours none the less. More
by michill00
Employees Worked With
Yeah, I don't know
May 16, 2012
These people don't even rate 1 star...I have had them call me 2 or 3 times to return for "guaranteed" credit. i finally agreed to go in to see them last week. I had a finance man by the name of Mike Reed call me 2 or 3 times to return for "guaranteed" credit. i finally agreed to go in to see them last week. I had a finance man by the name of Mike Reed tells me i only needed to come in to speak to the lender over the phone and that everything else was done. I get there, speak to a new salesman by the name of Roger NIchols, never did meet Mr Reed. Was never shown a car. I kept asking the salesman what the problem was and he kept stating that he was new and that the finance people were working on it, but wold not give ihm any info. After 2 hours of this I left. I went to another dealer last night and was given a test drive and great service. Problem is that when they ran the credit for the car, the finance people explained to me that Shawnee Mission Kia had ran my credit so many times that in the 2 hours i was there that they had DROPPED MY SCORE 70 POINTS!!!!!!!!!!!!! So of course now I don't qualify for Jack!!!!! I would not recommend this place to a dog if they were giving away free food. More
by k fulford
May 15, 2012
Prior to coming to your dealership, I knew that I wanted a KIA. I went to three other KIA dealerships during the same time period. One of them, I never did have anyone come up and ask me if I needed anythin a KIA. I went to three other KIA dealerships during the same time period. One of them, I never did have anyone come up and ask me if I needed anything. I very much enjoyed my dealings with Thomson. My girlfriend and I both liked him enough for her to buy a car, too. Thank you for my car. More
by mkneal
Employees Worked With
Thomson "T.O" Omboga
May 14, 2012
I found myself in the unenviable position of having my car totaled by someone (not my fault) recently after making only three payments. I needed a replacement car fast and since I purchased my last vehic car totaled by someone (not my fault) recently after making only three payments. I needed a replacement car fast and since I purchased my last vehicle at SM Kia I decided to go back there because they were willing to finance me despite my less than stellar credit report. Well, Bobby Harris went out of his way to make certain that I got another fuel efficient car at the same payment as the previous car. Overall am very pleased with the service of Bobby and also the Business Management office of Shawnee Mission Kia. I give Bobby two "thumbs up" for his service and dedication to his customers. More
by William C. Walker
Employees Worked With
Bobby Harris, Bobby Harris
April 30, 2012
Took a long time to get paperwork in order. We were not told everything we needed before we came to sign papers. If we knew paperwork had to be in a certain format, we would have had it ready. told everything we needed before we came to sign papers. If we knew paperwork had to be in a certain format, we would have had it ready. More
by quadzilla71
